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Microsoft Dynamics 365 vs. Workday Human Capital Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Workday HCM

    Score8.2 out of 10
    N/AWorkday Human Capital Management is a cloud-native system offering a globally consistent user experience. Workday HCM is part of an intelligent, unified system with other Workday products.N/A
    Pricing
    Microsoft Dynamics 365Workday HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Workday HCM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Workday HCM
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365
    It is average. I feel some free CRMs might be better for some organizations depending on their needs. MS Dynamics has potential, but there is kind of a 'white elephant' feel to it.
    Incentivized
    Workday
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365Workday HCM
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Workday Human Capital Management
    -
    Ratings
    Customer data management / contact management8.069 Ratings00 Ratings
    Workflow management8.067 Ratings00 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings00 Ratings
    Contract management7.052 Ratings00 Ratings
    Quote & order management6.048 Ratings00 Ratings
    Interaction tracking7.060 Ratings00 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Workday Human Capital Management
    -
    Ratings
    Case management6.051 Ratings00 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Workday Human Capital Management
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.062 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Workday Human Capital Management
    -
    Ratings
    Task management8.059 Ratings00 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Workday Human Capital Management
    -
    Ratings
    Forecasting7.055 Ratings00 Ratings
    Pipeline visualization5.061 Ratings00 Ratings
    Customizable reports9.064 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Workday Human Capital Management
    -
    Ratings
    Custom fields8.165 Ratings00 Ratings
    Custom objects8.060 Ratings00 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Workday Human Capital Management
    -
    Ratings
    Single sign-on capability7.056 Ratings00 Ratings
    Role-based user permissions6.057 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Workday Human Capital Management
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Workday Human Capital Management
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Workday Human Capital Management
    -
    Ratings
    Mobile access7.048 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.6
    96 Ratings
    Employee demographic data00 Ratings8.481 Ratings
    Employment history00 Ratings8.891 Ratings
    Job profiles and administration00 Ratings8.693 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.288 Ratings
    Organizational charting00 Ratings9.387 Ratings
    Organization and location management00 Ratings9.084 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.759 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    9.0
    80 Ratings
    Pay calculation00 Ratings8.568 Ratings
    Support for external payroll vendors00 Ratings8.856 Ratings
    Off-cycle/On-Demand payment00 Ratings9.818 Ratings
    Benefit plan administration00 Ratings8.563 Ratings
    Direct deposit files00 Ratings8.869 Ratings
    Salary revision and increment management00 Ratings9.266 Ratings
    Reimbursement management00 Ratings9.243 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.6
    74 Ratings
    Approval workflow00 Ratings8.573 Ratings
    Balance details00 Ratings8.473 Ratings
    Annual carry-forward and encashment00 Ratings8.959 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.4
    94 Ratings
    View and generate pay and benefit information00 Ratings8.983 Ratings
    Update personal information00 Ratings8.792 Ratings
    View company policy documentation00 Ratings7.673 Ratings
    Employee recognition00 Ratings8.157 Ratings
    View job history00 Ratings8.883 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.4
    25 Ratings
    Tracking of all physical assets00 Ratings8.425 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.5
    78 Ratings
    Report builder00 Ratings8.974 Ratings
    Pre-built reports00 Ratings8.676 Ratings
    Ability to combine HR data with external data00 Ratings7.964 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.6
    56 Ratings
    New hire portal00 Ratings8.452 Ratings
    Manager tracking tools00 Ratings8.852 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.5
    60 Ratings
    Corporate goal setting00 Ratings8.750 Ratings
    Individual goal setting00 Ratings8.759 Ratings
    Line-of sight-visibility00 Ratings7.951 Ratings
    Performance tracking00 Ratings8.658 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.9
    63 Ratings
    Performance plans00 Ratings9.062 Ratings
    Performance improvement plans00 Ratings8.954 Ratings
    Review status tracking00 Ratings8.758 Ratings
    Review reminders00 Ratings9.058 Ratings
    Multiple review frequency00 Ratings8.951 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.0
    40 Ratings
    Create succession plans/pools00 Ratings9.334 Ratings
    Candidate ranking00 Ratings7.735 Ratings
    Candidate search00 Ratings7.938 Ratings
    Candidate development00 Ratings6.837 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics 365 and Workday Human Capital Management
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Workday Human Capital Management
    8.3
    48 Ratings
    Job Requisition Management00 Ratings8.045 Ratings
    Company Website Posting00 Ratings8.339 Ratings
    Publish to Social Media00 Ratings8.734 Ratings
    Job Search Site Posting00 Ratings8.440 Ratings
    Duplicate Candidate Prevention00 Ratings7.839 Ratings
    Applicant Tracking00 Ratings8.240 Ratings
    Notifications and Alerts00 Ratings8.444 Ratings
    User Ratings
    Microsoft Dynamics 365Workday HCM
    Likelihood to Recommend
    6.4
    (90 ratings)
    9.0
    (108 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.0
    (18 ratings)
    Usability
    6.4
    (20 ratings)
    7.0
    (13 ratings)
    Availability
    -
    (0 ratings)
    6.6
    (8 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.0
    (22 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (6 ratings)
    Online Training
    7.5
    (2 ratings)
    7.0
    (7 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    8.0
    (11 ratings)
    Configurability
    -
    (0 ratings)
    7.5
    (2 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)