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Microsoft Dynamics 365 vs. WORKetc

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    WORKetc

    Score7 out of 10
    Small Businesses (1-50 employees)
    WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.

    $78

    per month

    Pricing
    Microsoft Dynamics 365WORKetc
    Editions & Modules
    No answers on this topic
    Starter Edition
    $78
    Per Month for up to 2 Users
    Team
    $195
    Per month for up to 3 Users (Each extra user + $49/month)
    Foundations
    $395
    Per month for up to 5 Users (Each extra user + $59/month)
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365WORKetc
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365WORKetc
    Considered Both Products
    Microsoft
    No answer on this topic
    WORKetc
    Chose WORKetc
    WORKetc is more intuitive and easier to use - and cheaper!
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365WORKetc
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    WORKetc
    7.9
    13 Ratings
    Customer data management / contact management8.069 Ratings8.613 Ratings
    Workflow management8.067 Ratings8.312 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings7.810 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings7.913 Ratings
    Contract management7.052 Ratings7.31 Ratings
    Quote & order management6.048 Ratings8.18 Ratings
    Interaction tracking7.060 Ratings7.82 Ratings
    Channel / partner relationship management6.051 Ratings7.31 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    WORKetc
    8.3
    12 Ratings
    Case management6.051 Ratings9.011 Ratings
    Call center management7.045 Ratings7.31 Ratings
    Help desk management7.049 Ratings8.512 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    WORKetc
    7.4
    11 Ratings
    Lead management8.061 Ratings7.710 Ratings
    Email marketing7.062 Ratings7.19 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    WORKetc
    8.1
    13 Ratings
    Task management8.059 Ratings8.713 Ratings
    Billing and invoicing management8.044 Ratings7.810 Ratings
    Reporting9.053 Ratings7.912 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    WORKetc
    7.3
    11 Ratings
    Forecasting7.055 Ratings00 Ratings
    Pipeline visualization5.061 Ratings7.59 Ratings
    Customizable reports9.064 Ratings7.211 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    WORKetc
    8.0
    13 Ratings
    Custom fields8.165 Ratings8.413 Ratings
    Custom objects8.060 Ratings8.22 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings7.310 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    WORKetc
    8.9
    11 Ratings
    Single sign-on capability7.056 Ratings9.11 Ratings
    Role-based user permissions6.057 Ratings8.811 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    WORKetc
    7.3
    1 Ratings
    Social data8.036 Ratings7.31 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    WORKetc
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and WORKetc
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    WORKetc
    7.5
    13 Ratings
    Mobile access7.048 Ratings7.513 Ratings
    User Ratings
    Microsoft Dynamics 365WORKetc
    Likelihood to Recommend
    6.5
    (90 ratings)
    7.8
    (40 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    8.2
    (30 ratings)
    Usability
    6.5
    (20 ratings)
    8.2
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (4 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.2
    (5 ratings)
    Online Training
    7.5
    (2 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)