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Microsoft Remote Desktop Connection Manager (RDCMan) vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RDCMan

    Score7.7 out of 10
    N/ARDCMan, or Remote Desktop Connection Manager from Microsoft, is a utility for managing multiple remote desktop connections. Once shut down due to a vulnerability in version 2.7, RDCMan is now updated and part of the Sysinternals family of tools. The 2.8 release fixes CVE-2020-0765, the XML parsing vulnerability. As of May, 2025, RDCMan is in version 3.1.

    $0

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    RDCManZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    RDCManZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    RDCManZoho Assist
    Remote Administration
    Comparison of Remote Administration features of Microsoft Remote Desktop Connection Manager (RDCMan) and Zoho Assist
    Feature
    Microsoft Remote Desktop Connection Manager (RDCMan)
    8.1
    3 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing6.72 Ratings6.611 Ratings
    File transfer10.03 Ratings6.811 Ratings
    Instant message9.01 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication5.01 Ratings10.02 Ratings
    Access to sleeping/powered-off computers7.01 Ratings2.210 Ratings
    Over-the-Internet remote session10.03 Ratings6.812 Ratings
    Initiate remote control from mobile10.02 Ratings6.87 Ratings
    Remote management of servers & workstations10.03 Ratings6.88 Ratings
    Remote Active Directory® management8.01 Ratings4.43 Ratings
    Centralized management dashboard8.01 Ratings8.98 Ratings
    Session record7.01 Ratings9.76 Ratings
    Annotations8.01 Ratings10.06 Ratings
    Monitoring and Alerts7.01 Ratings7.14 Ratings
    Multi-platform remote control8.01 Ratings9.06 Ratings
    User Ratings
    RDCManZoho Assist
    Likelihood to Recommend
    10.0
    (3 ratings)
    6.8
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Support Rating
    8.3
    (2 ratings)
    9.3
    (5 ratings)