TrustRadius: an HG Insights company

Microsoft System Center Service Manager vs. Motadata ServiceOps

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center Service Manager

    Score8.6 out of 10
    N/AMicrosoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management.N/A

    Motadata ServiceOps

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization…N/A
    Pricing
    Microsoft System Center Service ManagerMotadata ServiceOps
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft System Center Service ManagerMotadata ServiceOps
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Microsoft System Center Service ManagerMotadata ServiceOps
    Incident and problem management
    Comparison of Incident and problem management features of Microsoft System Center Service Manager and Motadata ServiceOps
    Feature
    Microsoft System Center Service Manager
    7.8
    7 Ratings
    Motadata ServiceOps
    8.9
    1 Ratings
    Organize and prioritize service tickets8.04 Ratings9.11 Ratings
    Expert directory7.03 Ratings00 Ratings
    Service restoration7.04 Ratings9.11 Ratings
    Self-service tools8.75 Ratings9.11 Ratings
    Subscription-based notifications7.04 Ratings8.21 Ratings
    ITSM collaboration and documentation9.76 Ratings9.11 Ratings
    ITSM reports and dashboards7.16 Ratings9.11 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Microsoft System Center Service Manager and Motadata ServiceOps
    Feature
    Microsoft System Center Service Manager
    8.2
    7 Ratings
    Motadata ServiceOps
    9.1
    1 Ratings
    Configuration mangement9.86 Ratings9.11 Ratings
    Asset management dashboard8.77 Ratings9.11 Ratings
    Policy and contract enforcement6.05 Ratings9.11 Ratings
    Change management
    Comparison of Change management features of Microsoft System Center Service Manager and Motadata ServiceOps
    Feature
    Microsoft System Center Service Manager
    6.7
    6 Ratings
    Motadata ServiceOps
    8.6
    1 Ratings
    Change requests repository6.16 Ratings9.11 Ratings
    Change calendar6.05 Ratings00 Ratings
    Service-level management8.05 Ratings8.21 Ratings
    User Ratings
    Microsoft System Center Service ManagerMotadata ServiceOps
    Likelihood to Recommend
    8.8
    (7 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.9
    (2 ratings)
    9.1
    (1 ratings)