Microsoft System Center Service Manager vs. ManageEngine ServiceDesk Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft System Center Service Manager | Score8.6 out of 10 | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A |
 ManageEngine ServiceDesk Plus | Score9.1 out of 10 | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
| Microsoft System Center Service Manager | ManageEngine ServiceDesk Plus | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Microsoft System Center Service Manager | ManageEngine ServiceDesk Plus | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Microsoft System Center Service Manager | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Likelihood to Recommend | 8.8 | 9.0 |
| Likelihood to Renew | - | 6.0 |
| Usability | - | 7.0 |
| Support Rating | 8.9 | 9.0 |