Microsoft Teams vs. TeamViewer

Microsoft Teams

6,736 Reviews and Ratings

TeamViewer

2,592 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft Teams	Score7.9 out of 10	N/A	Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.	$4.80 per month per user
TeamViewer	Score8.5 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year

Pricing

Microsoft Teams

TeamViewer

Microsoft Teams Essentials: $4.80
per month per user
Microsoft Teams Enterprise: $5.25
per month (paid yearly) per user
Microsoft Teams Enterprise: $5.25
per month per user
Microsoft 365 Business Basic: $7.20
per month per user
Microsoft 365 Business Standard: $15
per month per user

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Pricing Offerings
Microsoft Teams	TeamViewer
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

Discounts are available for non profit organizations.

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Community Pulse
Key User Insights
	Microsoft Teams	TeamViewer
Considered Both Products	Microsoft John Uibel Creative Specialist in Professional Services at SkyWest Airlines (Airlines/Aviation, 10,001+ employees) Chose Microsoft Teams Both Skype TeamViewer are constantly changing, and although they have come a long way, the constant change gets troublesome to those who just need to make a quick video conference call. Sharing contacts in Teams is very easy, especially for a big organization with many people. … Incentivized Helpful? Phindi Zulu Communications Coordinator in Information Technology at Inspire Community Trust (Civic & Social Organization, 51-200 employees) Chose Microsoft Teams Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by … Incentivized Helpful? DEEPAK SHARMA Territory Service Manager: NCR & UP West in Product Management at JCB (Machinery, 10,001+ employees) Chose Microsoft Teams Its integration with MS office is having more advantages over other software. For me, Microsoft Teams has better quality of audio and video against other software. Online file sharing and the edit option is not there in other software. Incentivized Helpful? Verified User Chose Microsoft Teams I liked Slack just as much as Microsoft Teams. We opted to stay with Teams because we were already using Microsoft Office and I think this integrates better with Office. Incentivized Helpful? Charles R. Coggins III Sys Admin / Tech Support II in Information Technology at TimeTrak Systems, Inc. (Computer Software, 11-50 employees) Chose Microsoft Teams I have not used any other meeting or chat software that is business-oriented. Incentivized Helpful? Stephanie Majeran Owner at WellRun Results, LLC (Accounting, 1-10 employees) Chose Microsoft Teams I've used Slack briefly, I found it to be more of a chat tool, rather than a spot to post topics and have different channels, although, I do think it can do that. I do not believe Slack can be used for video chatting, but I may be wrong about that. I didn't feel like Slack … Incentivized Helpful?	TeamViewer Libia Beltrán Business Analyst in Marketing at Cabify (Information Technology & Services, 1001-5000 employees) Chose TeamViewer Before TeamViewer, our team tried out Microsoft Teams, and LogMeIn as tools for collaborating. While they both did well in their own individual right, TeamViewer managed to earn praise by showcasing some robust remote access and collaboration features. Incentivized Helpful? Verified User Chose TeamViewer Zoom is just for large meetings where the attendees are from different domains and companies. So, the security is a concern when sharing the screen and giving screen control. Microsoft Teams is very slow when it comes to sharing the screen and managing the PC remotely by taking … Incentivized Helpful? Brandon Furtado Software Developer in Information Technology at Clerkswell (Information Technology & Services, 11-50 employees) Chose TeamViewer TeamViewer is in power with Microsoft Teams except the voice suppression on Teams is way better than TeamViewer from the point for band with to Teams works better a bit on Teams than in TeamViewer. TeamViewer needs a bit of more work to be done in these areas otherwise, they … Incentivized Helpful? Verified User Chose TeamViewer Compared to Microsoft Teams, we found that TeamViewer is better at providing quick and secure remote control of computers. It is especially effective for IT support, troubleshooting, and collaborative work across different platforms. Moreover, TeamViewer's cross-platform … Incentivized Helpful? Verified User Chose TeamViewer Using Microsoft Teams for remote control of a user's computer does not allow for entering administrator credentials remotely and, therefore, cannot be used in our organization for installing or removing software. Also, it would require someone to physically be at the remote … Incentivized Helpful? Peter Vadelnieks Customer Support and Project Manager in Customer Service at SES-imagotag (Retail, 501-1000 employees) Chose TeamViewer Chime seems more like a text chatting platform than a remote session platform. Microsoft Teams seems better streamlined, but it feels very memory heavy and I've seen it lag. Webex seems slightly better, but is very clunky and has a less than stellar User experience. It seems … Incentivized Helpful? Verified User Chose TeamViewer Back in the day TeamViewer was great, but the company changed ownership and, in my opinion, things have gone downhill. Incentivized Helpful? Chirag Khanduja QA Engineer in Quality Assurance at Squareboat (Computer Software, 51-200 employees) Chose TeamViewer Basically we require only one tool for meeting as well as for remote connection so we prefer it as well as file transfer is also one of the requirements so we prefer to use this instead of taking different tools subscription Incentivized Helpful? Sander de Beus IT Service Coördinator in Information Technology at Brightforward (Information Technology & Services, 11-50 employees) Chose TeamViewer First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, … Incentivized Helpful? James Mathias Senior Technology Integration Specialist in Information Technology at Washington & Lee Univ (Higher Education, 201-500 employees) Chose TeamViewer I personally prefer TeamViewer because of the added features, i.e. remote reboot with auto reconnect. TeamViewer Host also provides unattended access if required. Incentivized Helpful? María Gabriela Gómez Parejo logistic analyst at IPM Ingenieros Soluciones Integrales (Logistics & Supply Chain, 11-50 employees) Chose TeamViewer I find TeamViewer much more fluid, it doesn't slow down or crash my computer, it's really a good tool for working from home and the benefits are essential for good performance in the work environment, I don't like to be redundant, but in my case the savings in transportation … Incentivized Helpful? Verified User Chose TeamViewer I also used other remote management tools, but I can feel the difference after using TeamViewer. Like easy management, multiple sessions, and the ability to connect with different services simultaneously, these features continuously make TeamViewer different from others. They … Incentivized Helpful? Verified User Chose TeamViewer TeamViewer is much more efficient and dependable than the others. I have not experienced any issues with the application itself. The ability to send invitations versus relying on the person on the other end also speeds things along. All in all, it is impossible not to rate … Incentivized Helpful? Verified User Chose TeamViewer TeamViewer is unique that is allows you access content. similarly to Splashtop which allows for the same qaaccessibiity and content. Incentivized Helpful? Verified User Chose TeamViewer Among these options, only a few provide the ability to take over control of the connected device, especially since TeamViewer works remarkably well cross-platform. TeamViewer lacks video-calling functionality, but that is not important for our use case. TeamViewer's … Incentivized Helpful? Eugenio Fajardo Jefe de Proyectos de Cómputo in Information Technology at Universidad Iberoamericana (Education Management, 1001-5000 employees) Chose TeamViewer In the various tests we conducted for about a month with ten users with different roles and responsibilities, TeamViewer scored best in all parameters of our evaluation matrix. Cost/benefit and ease of use were the highest rated. All applications suffer a lot in Internet … Incentivized Helpful? Verified User Chose TeamViewer I have previously used the suite of GoTo products for the same functionality that TeamViewer has. While the GoTo family provides the ability to host meetings and webinars that TeamViewer does not, I found that TeamViewer was a much easier platform to work with. Incentivized Helpful? Verified User Chose TeamViewer After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this … Incentivized Helpful? Rohit Kumar Director HR in Human Resources at MNR Solutions Private limited (Human Resources, 51-200 employees) Chose TeamViewer AnyDesk has very limited functions, multiple session lost issue with limited file sharing capacity. Team viewer is much ahead when it comes to the productive time and continues session. I would highly recommend if you are looking for a remote support software. Easy to install, … Incentivized Helpful? Nick DeJoseph, CTS-D, CTS-I Sales Engineer in Sales at Bose Professional (Consumer Electronics, 51-200 employees) Chose TeamViewer We use teams as our main communication and collab tool, but the "take control" feature isn't as robust as TeamViewer's full package offering. TeamViewer has much more to offer users who aren't part of our organization and/or don't have devices that are up to the security … Incentivized Helpful? Verified User Chose TeamViewer Quicker and easier to use for all. The efficiency increase was astounding. The interface is quicker and easier to use, especially for those who are not the strongest with computer literacy. No more having to get on a call; explain where to go on the screen to share the screen, … Incentivized Helpful? Verified User Chose TeamViewer Does a better overall job of remoting in to a users machine. Ease of use. Ability to see multiple monitors. Ability to turn off remote sounds or else just generally tweak the experience for both the help desk attendant and the user being helped. And the secure connection that … Incentivized Helpful? Sérgio Cagica Software Engineer in Customer Service at diconium (Program Development, 51-200 employees) Chose TeamViewer Teams is more generic and acts as a messaging app, while TeamViewer is made for this kind of remote connectivity. Incentivized Helpful? Verified User Chose TeamViewer With TeamViewer, remotely accessing other workstation and file transfer are very efficient. Though others offer the same functionality as recording, meetings and screenshare, the security with TeamViewer is better. Ease of use of the tool which does not overwhelm the user is a … Incentivized Helpful? Verified User Chose TeamViewer The remote control is better than all the mentioned tools. The lag is not there compared to other tools. TeamViewer is easy on the pocket. The support team is actually helpful. The VPN feature is better than every other tool, which is why I woul prefer TeamViewer than the other … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	Microsoft Teams	TeamViewer
Highlights	Research Team Insight Published April 24, 2020 Microsoft Teams is a collaboration tool used by businesses for internal communication. Teamviewer is a screen sharing technology often used for technical support that also contains collaboration features. Features Microsoft Teams and Teamviewer both include key features that make them top choices. Microsoft Teams includes text and video chat functionality, as well as file sharing and individual screen sharing. It also integrates with Microsoft Office software. Teamviewer provides multiple screen sharing and file sharing capabilities. Teamviewer also includes custom branding and clipboard syncing. Limitations Microsoft Teams and Teamviewer both have limitations that are important to consider. Microsoft Teams lacks multiple screen share, and loses some utility for businesses that don’t use Microsoft Office. Teamviewer is a resource intensive program that has a limit on the number of devices an account can manage. Pricing TeamViewer offers 3 tiers of pricing. The single-user plan allows one user to manage up to 200 devices for $49.00/month. The multi-user plan allows multiple users to manage a total of 300 devices for $99.00/month. Lastly, the corporate plan allows multiple users to manage up to 500 devices for $199.00/month. Microsoft Teams is included in Office 365, which has three tiers of pricing. The cheapest option is $5.00 per user per month and includes Office services including Teams and SharePoint. The Office 365 Business Premium plan costs $12.50 per user per month and includes the Microsoft Office Suite. The Microsoft 365 Business Plan costs $20.00 per user per month and includes advanced security protection. A free version of Microsoft Teams is also available with limited functionality.

Features

Microsoft Teams

TeamViewer

Comparison of Project Management features of Microsoft Teams and TeamViewer
Feature	Microsoft Teams 6.9 191 Ratings	TeamViewer - Ratings
Task Management	7.5146 Ratings	00 Ratings
Gantt Charts	6.075 Ratings	00 Ratings
Scheduling	6.1161 Ratings	00 Ratings
Workflow Automation	7.1100 Ratings	00 Ratings
Mobile Access	8.1183 Ratings	00 Ratings
Search	6.7168 Ratings	00 Ratings
Visual planning tools	7.1117 Ratings	00 Ratings

Comparison of Communication features of Microsoft Teams and TeamViewer
Feature	Microsoft Teams 7.8 200 Ratings	TeamViewer - Ratings
Chat	8.7199 Ratings	00 Ratings
Notifications	7.8198 Ratings	00 Ratings
Discussions	8.4186 Ratings	00 Ratings
Surveys	8.2111 Ratings	00 Ratings
Internal knowledgebase	8.1121 Ratings	00 Ratings
Integrates with GoToMeeting	6.547 Ratings	00 Ratings
Integrates with Gmail and Google Hangouts	5.743 Ratings	00 Ratings
Integrates with Outlook	9.1156 Ratings	00 Ratings

Comparison of File Sharing & Management features of Microsoft Teams and TeamViewer
Feature	Microsoft Teams 7.6 185 Ratings	TeamViewer - Ratings
Versioning	8.2129 Ratings	00 Ratings
Video files	7.1157 Ratings	00 Ratings
Audio files	8.2159 Ratings	00 Ratings
Document collaboration	9.2172 Ratings	00 Ratings
Access control	8.7155 Ratings	00 Ratings
Advanced security features	6.8116 Ratings	00 Ratings
Integrates with Google Drive	5.353 Ratings	00 Ratings
Device sync	7.5131 Ratings	00 Ratings

Comparison of Remote Administration features of Microsoft Teams and TeamViewer
Feature	Microsoft Teams - Ratings	TeamViewer 8.4 470 Ratings
File transfer	00 Ratings	8.7440 Ratings
Instant message	00 Ratings	8.5406 Ratings
Access to sleeping/powered-off computers	00 Ratings	7.9305 Ratings
Session record	00 Ratings	8.5307 Ratings
Annotations	00 Ratings	7.387 Ratings

User Ratings
	Microsoft Teams	TeamViewer
Likelihood to Recommend	8.1 (277 ratings)	8.7 (521 ratings)
Likelihood to Renew	3.7 (9 ratings)	10.0 (64 ratings)
Usability	8.3 (61 ratings)	9.0 (57 ratings)
Availability	9.0 (1 ratings)	9.1 (5 ratings)
Performance	8.0 (1 ratings)	9.1 (5 ratings)
Support Rating	8.3 (113 ratings)	9.5 (50 ratings)
In-Person Training	- (0 ratings)	9.1 (2 ratings)
Online Training	- (0 ratings)	9.1 (4 ratings)
Implementation Rating	10.0 (1 ratings)	8.9 (80 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)
Contract Terms and Pricing Model	6.3 (7 ratings)	- (0 ratings)
Ease of integration	- (0 ratings)	9.1 (5 ratings)
Product Scalability	10.0 (1 ratings)	9.1 (5 ratings)
Professional Services	7.0 (7 ratings)	- (0 ratings)
Vendor post-sale	- (0 ratings)	8.4 (5 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (5 ratings)