| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Microsoft Teams | Score7.9 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
 Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discounts are available for non profit organizations. | Discount available for annual pricing. | ||||||||||||||
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| Microsoft Teams | Webex Calling | |
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| Considered Both Products | | Chose Webex Calling I also use Microsoft Teams for my customers that are Microsoft House, but I prefer Cisco Webex. Microsoft Teams definitely doesn't stack up against Cisco, but it is maturing. There's certain features that some of my customers use that aren't available right now in production. … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Its less expensive than Microsoft Teams, and I personally think that the audio and video quality is better with Webex Calling. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Webex Calling is developed by Cisco who has strong expertise is collaboration domain while Microsoft Teams is developed by Microsoft who is not having Cisco like expertise in collaboration. This makes Webex Calling a more robust and intuitive solution which is more relevant to … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Cisco has a institutional good will in terms of being a Cisco brand. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Webex Calling is focused on a dedicated voice calling experience, providing an intuitive, straightforward interface for managing business calls. It's designed for users who primarily need public switched telephone network calling and advanced call features. Webex Calling is … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Webex Calling is superior in terms of ease of operation, the tool is intuitive and makes the end user experience simple to use. Background noise removal is the best on the market, making calls clearer. Managing the cloud telephony platform is easy to install, it is not … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Calling The scaling ability of Webex Calling is unbeatable and portrays the true cloud architecture. The near 0 lag and always up is easy to host, run & manage large scale events seamlessly. For admins they have managed Webex Calling since a very long time ago than the newer entrants. … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Webex Calling has a lot better integrations with third party apps than the rest. It's ease of use for users can't be beat and the admin control hub makes it a breeze to manage from an admin point of view. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Teams has been easy to adopt in a enterprise organization. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Microsoft Teams | Webex Calling | |
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| Likelihood to Recommend | 8.1 | 8.3 |
| Likelihood to Renew | 3.7 | 9.8 |
| Usability | 8.3 | 9.1 |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 8.3 | 8.5 |
| Implementation Rating | 10.0 | - |
| Contract Terms and Pricing Model | 6.3 | - |
| Product Scalability | 10.0 | - |
| Professional Services | 7.0 | - |
