MightyCall vs. OpenPhone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
MightyCall | Score6.2 out of 10 | Small Businesses (1-50 employees) | MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Auto dialers Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and… | $60 per month 3 users (minimum) |
OpenPhone | Score9.2 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Core - Advanced business phone system Pro - Intelligent cloud call center Power - Call center solution powered by auto dialer Enterprise - Custom-fit plan with predictive dialer 25% discount available for Core, Pro, and Power plans for annual pricing. | Discounts available for annual pricing. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| MightyCall | OpenPhone | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.9 |
| Usability | - | 7.2 |
| Availability | - | 1.0 |
| Performance | - | 1.0 |
| Support Rating | - | 1.0 |
| Contract Terms and Pricing Model | - | 1.0 |
| Product Scalability | - | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 1.0 |