MindTouch vs. Zoho Wiki
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
Zoho Wiki | Score8 out of 10 | N/A | Zoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge. | N/A |
| MindTouch | Zoho Wiki | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| MindTouch | Zoho Wiki | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 7.7 |
| Likelihood to Renew | 8.8 | - |
| Usability | 7.5 | - |
| Performance | 8.0 | - |
| Support Rating | 7.8 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 7.7 | - |
| Configurability | 5.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 1.4 | - |
| Vendor post-sale | 9.3 | - |