Miro vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.2 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$0
Mural
Score 6.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
MiroMural
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
MiroMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.Plans are billed annually.
More Pricing Information
Community Pulse
MiroMural
Considered Both Products
Miro
Chose Miro
Mural is too simple FigJam is too much for designers and devs only, not for broader business
Chose Miro
Miro is great for collaborating. I think it definitely is better than Mural and Jamboard because it has more features and it's easier to use. Compared to FigJam, as a designer I would probably choose FigJam to have everything in the same product. However, in my opinion, Miro …
Chose Miro
I was a while ago that I use Mural. At that stage the features where similar. However, Miro has developed at a very quick pace and is always adding features to improve the product, so I have had no reason to look elsewhere.
Chose Miro
In my opinion, Microsoft White Board does not compare. So much lag, much more limited functionality (ability to customize visuals and text), no ability to lock content, etc. Mural I haven't used as much. Probably closer in competition to Miro - felt pretty similar. Miro I …
Chose Miro
We switched to Miro from Mural because of the ease of collaboration features and the improved user experience Miro provides.
Chose Miro
We used Miro first and really liked it as a free product and then made a case for an Enterprise license once we were able to prove out how useful it would be. We didn't really look at other tools other than Mural, but I liked the ease and flow of Miro better.
Chose Miro
What sets Miro apart from its competitors, such as Mural and Canva, is its unique ability to work with highly detailed graphical representations while still maintaining a low threshold for new users. Also the version management and the desktop client (for MacOS) helped tipping …
Chose Miro
I find Miro more accessible and has a wider range of tools. I haven't used Mural in a while, so I'm not aware of its latest updates.

Miro me parece más accesible y con una mayor gama de herramientas. Tiene un tiempo que no uso Mural, así que desconozco sus últimas actualizaciones.
Chose Miro
I used Mural about 5 years ago at my old job and the capabilities were not nearly as fluid as Miro in what we could do. If I recall correctly, the board size was not infinite and we'd often run out of space. There were also not nearly as many tools or templates that we had at …
Chose Miro
- FigJam it cost too much and don't have as may functions as Miro
- Atlassian is not good of collaboration and doing things in creative way
- Mural is very similar to Miro but I prefer Miro it was my first tool
Chose Miro
click up is known for its visual product, project management and collaboration features it integrates task projects and communication all in one platform but overall I think Miro is a more efficient tool plus more and Mural is ideal for visual collaboration and creative …
Chose Miro
I haven't tried Mural in a very long time - probably more than half a decade. But when we first started using Miro (Back when it was still Realtime Board!), at that point Mural was more expensive and didn't feel as usable or had all the tooling that Miro did.

I can't select it, …
Chose Miro
I only used Mural as a student in a training class in 2020, but my recollection of it was that it seemed very comparable.
Chose Miro
Miro has been used instead of Mural due to some benefits:Functionalities that Mural did not provide, Usability too.
Chose Miro
Miro is a perfect match for organizations looking to enhance productivity and a single stop solution for collaboration.
Chose Miro
FigJam is particularly tailored for design led product teams so lack the versatility which Miro provides
Better for workshop facilitation but clucky UI
Chose Miro
as i said i am a Miro fangirl, so I haven't used the other ones much. to be honest they are all quite similar so to me it's a matter of habit and familiarity
Chose Miro
Very similar. Both whiteboards are easy to use and comparable.
Chose Miro
Miro is the chosen tool of my organisation. However it is easily the best of these with a good cross section of functionality.

I have also used Microsoft Whiteboard in clients that do not allow Miro in their environment - there is no contest.
Chose Miro
It offers a clean,intuitive and easy to navigate platform and also it’s price is more reasonable compared to other similar platforms.
Chose Miro
I haven't used other tools seriously but whatever little I've seen/used of them paled in comparison with Miro. The UI/UX just feels better!
Mural
Chose Mural
Very similar to Miro
I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most …
Chose Mural
We used Miro as well and it was not as intuitive and easy to use as Mural is. Most take much longer to understand how to operate Miro , whereas this is not the case for Mural. It is very intuitive and offers a cleaner layout
Chose Mural
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how …
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Chose Mural
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
Chose Mural
We selected MURAL for ease of use, templates, guest access, price point and support.
Best Alternatives
MiroMural
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Canva
Canva
Score 9.1 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Canva
Canva
Score 9.1 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Whimsical
Whimsical
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroMural
Likelihood to Recommend
9.2
(0 ratings)
9.6
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
7.0
(0 ratings)
Availability
9.8
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
9.0
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
7.9
(0 ratings)
-
(0 ratings)
Ease of integration
8.2
(0 ratings)
-
(0 ratings)
Product Scalability
8.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.8
(0 ratings)
-
(0 ratings)
User Testimonials
MiroMural
Likelihood to Recommend
I remember a project where all our different teams were involved in it. I created a board with timelines, KPIs, and customer journey stages, and each team added their input live. We were all able to work together in real time, view the entire project, and leave comments without switching apps, which is why it worked fantastically for us. Everyone benefited from the hours of time it saved, and we made a good profit on that project, for which I was named employee of the month.
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Remote Collaboration: In a remote or distributed work environment, Mural shines. It enables teams to collaborate effectively in real-time, bridging geographical gaps and facilitating virtual meetings, workshops, and brainstorming sessions. Workshop Facilitation: For facilitators leading workshops or team-building activities, Mural provides interactive templates and tools for engaging participants and achieving specific objectives.
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Pros
  • Especially useful project planning with functions like whiteboard and great collaboration features.
  • Miros presentation mode is great for walking people through and explaining a concept.
  • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
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  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
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Cons
  • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
  • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
  • Understanding who can access a board is not always clear to me.
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  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Likelihood to Renew
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
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No answers on this topic
Usability
The platform is flexible, easy to use, and simple because Miro is a great visualization tool that makes it easy to collaborate on creating charts. It helps in creating workflows and other designs easily and securely. It supports integrations with major cloud storage solutions and office suites. On top of that, it provides a decent free plan, which is sufficient for basic usage.
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Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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No answers on this topic
Performance
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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No answers on this topic
Support Rating
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Chat support tends to get back to you within a few hours and are always helpful.
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Online Training
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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No answers on this topic
Implementation Rating
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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No answers on this topic
Alternatives Considered
Miro is the more collaborative option, offering the ability for many individuals to work on the same item real-time. Though it does create some duplicate entry, we've found this added cost is minimal compared to the opportunity cost of lost collaboration.
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I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
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Scalability
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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No answers on this topic
Return on Investment
  • We reduced the number of tools needed by consolidating planning, brainstorming, and documentation in Miro.
  • It improved knowledge retention by creating a single visual source of truth for projects.
  • Miro improved stakeholder engagement, leading to faster approvals and fewer project delays.
  • It accelerated project delivery by enabling faster decision-making in remote workshops.
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  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.