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Mojo Helpdesk vs. Raiseaticket

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Raiseaticket

    Score9 out of 10
    N/ARaiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in…N/A
    Pricing
    Mojo HelpdeskRaiseaticket
    Editions & Modules
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    No answers on this topic
    Offerings
    Pricing Offerings
    Mojo HelpdeskRaiseaticket
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    Mojo HelpdeskRaiseaticket
    Incident and problem management
    Comparison of Incident and problem management features of Mojo Helpdesk and Raiseaticket
    Feature
    Mojo Helpdesk
    9.8
    1 Ratings
    Raiseaticket
    8.8
    3 Ratings
    Organize and prioritize service tickets10.01 Ratings9.53 Ratings
    Expert directory10.01 Ratings9.03 Ratings
    Subscription-based notifications10.01 Ratings8.53 Ratings
    ITSM collaboration and documentation9.01 Ratings8.03 Ratings
    Ticket creation and submission10.01 Ratings9.53 Ratings
    Ticket response10.01 Ratings8.53 Ratings
    Self Help Community
    Comparison of Self Help Community features of Mojo Helpdesk and Raiseaticket
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    Raiseaticket
    9.0
    3 Ratings
    External knowledge base10.01 Ratings8.52 Ratings
    Internal knowledge base10.01 Ratings9.53 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Mojo Helpdesk and Raiseaticket
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    Raiseaticket
    7.0
    3 Ratings
    Customer portal10.01 Ratings7.53 Ratings
    Social integration10.01 Ratings7.01 Ratings
    Email support10.01 Ratings6.93 Ratings
    Help Desk CRM integration10.01 Ratings7.03 Ratings
    IVR00 Ratings6.52 Ratings
    User Ratings
    Mojo HelpdeskRaiseaticket
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (3 ratings)