Motadata ServiceOps vs. OpenText Service Manager
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Motadata ServiceOps | Score8.7 out of 10 | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization… | N/A |
 OpenText Service Manager | Score9 out of 10 | N/A | OpenText™ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise. | N/A |
| Motadata ServiceOps | OpenText Service Manager | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Incident and problem management |
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| Change management |
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| Motadata ServiceOps | OpenText Service Manager | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 9.6 |
| Usability | 9.1 | - |
| Support Rating | 9.1 | - |