N-able MSP Manager vs. Planview AdaptiveWork
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 N-able MSP Manager | Score10 out of 10 | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
 Planview AdaptiveWork | Score7.4 out of 10 | N/A | Planview AdaptiveWork is a web-based collaborative work management software. Planview AdaptiveWork enables users to connect employees and partners and create documents, reports and specialized workflow automation. Planview AdaptiveWork is designed to work across multiple teams to enable cross-company task, project, and resource management. | N/A |
| N-able MSP Manager | Planview AdaptiveWork | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| N-able MSP Manager | Planview AdaptiveWork | |
|---|---|---|
| Likelihood to Recommend | 4.0 | 7.4 |
| Likelihood to Renew | - | 7.5 |
| Usability | - | 7.3 |
| Availability | - | 8.2 |
| Performance | - | 9.1 |
| Support Rating | 3.9 | 9.1 |
| In-Person Training | - | 8.2 |
| Online Training | - | 5.4 |
| Implementation Rating | - | 8.2 |
| Configurability | - | 8.0 |
| Ease of integration | - | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |