N-able MSP Manager vs. Planview ChangePoint
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 N-able MSP Manager | Score10 out of 10 | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
 Planview ChangePoint | Score7.5 out of 10 | N/A | Planview Changepoint is a platform that marries professional services automation (PSA), project portfolio management (PPM) and business analytics to provide managers broad operational visibility and control over their strategic business portfolios. | N/A |
| N-able MSP Manager | Planview ChangePoint | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| N-able MSP Manager | Planview ChangePoint | |
|---|---|---|
| Likelihood to Recommend | 4.0 | 7.5 |
| Likelihood to Renew | - | 7.6 |
| Usability | - | 8.0 |
| Support Rating | 3.9 | - |