N-able MSP Manager vs. ManageEngine ServiceDesk Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 N-able MSP Manager | Score10 out of 10 | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
 ManageEngine ServiceDesk Plus | Score9.2 out of 10 | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Incident and problem management |
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| N-able MSP Manager | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Likelihood to Recommend | 4.0 | 9.0 |
| Likelihood to Renew | - | 6.0 |
| Usability | - | 7.0 |
| Support Rating | 3.9 | 9.0 |