N-able MSP Manager vs. Teamwork.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
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N-able MSP Manager | Score10 out of 10 | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
Teamwork.com | Score8.9 out of 10 | N/A | Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Headquartered in Cork,… | $13.99 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | A discount is offered for annual billing. | ||||||||||||||
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| N-able MSP Manager | Teamwork.com | |
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| Likelihood to Recommend | 4.0 | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.1 |
| Support Rating | 3.9 | 8.8 |