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Neon CRM vs. Salesforce Nonprofit Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Neon CRM

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, to enable more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and it offers reporting tools to give stronger insights into the user's organization. It automates processes like email marketing, workflows, volunteer management, and payment processing so that users…

    $99

    per month

    Salesforce Nonprofit Cloud

    Score9 out of 10
    N/ASalesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.

    $36

    per month per user

    Pricing
    Neon CRMSalesforce Nonprofit Cloud
    Editions & Modules
    Essentials
    $99
    per month
    Impact
    $199
    per month
    Empower
    $399
    per month
    Sales Cloud - EE
    $36
    per month per user
    Sales + Service Cloud - EE
    $48
    per month (billed annually) per user
    Nonprofit Cloud - EE
    $60
    per month (billed annually) per user
    Nonprofit Cloud - UE
    Contact
    Offerings
    Pricing Offerings
    Neon CRMSalesforce Nonprofit Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans include unlimited system users, unlimited records, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon CRM designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on the organization's revenue.
    More Pricing Information
    Community Pulse
    Neon CRMSalesforce Nonprofit Cloud
    Considered Both Products
    Neon One, LLC
    Chose Neon CRM
    Salesforce was over-complicated and overly expensive to use. The learning curve was huge and a real disincentive to use. It needed to be customized which was very expensive. Neon was easy to learn and we are still building it and figuring out how to maximize all of its …
    Incentivized
    Salesforce
    Chose Salesforce Nonprofit Cloud
    We used Zoho as a database before we knew we needed a CRM. We even thought of creating our own database. We then tried Neon for a couple of years and then eTapestry. We found a few features missing with each of the packages when trying to manage our complicated family …
    Incentivized
    Chose Salesforce Nonprofit Cloud
    DonorPerfect appeared to be a decent enough solution, fairly robust. eTapestry and NeonCRM left much to be desired from a UX standpoint. Ultimately, Salesforce would compare with solutions like Microsoft Dynamics, etc. since it's a well-rounded CRM solution and platform that …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Neon CRMSalesforce Nonprofit Cloud
    Communications and Marketing
    Comparison of Communications and Marketing features of Neon CRM and Salesforce Nonprofit Cloud
    Feature
    Neon CRM
    1.2
    2 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Constituent engagement and marketing1.52 Ratings00 Ratings
    Social listening1.01 Ratings00 Ratings
    Digital advocacy enablement1.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Neon CRM and Salesforce Nonprofit Cloud
    Feature
    Neon CRM
    1.8
    2 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Reporting and data visualization1.02 Ratings00 Ratings
    Wealth screening2.62 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Neon CRM and Salesforce Nonprofit Cloud
    Feature
    Neon CRM
    1.4
    2 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Online donation options3.12 Ratings00 Ratings
    Event registration and ticketing1.01 Ratings00 Ratings
    Text and phone donations1.01 Ratings00 Ratings
    Volunteer shift management1.01 Ratings00 Ratings
    Mobile event check-in1.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Neon CRM and Salesforce Nonprofit Cloud
    Feature
    Neon CRM
    1.5
    2 Ratings
    Salesforce Nonprofit Cloud
    -
    Ratings
    Role-based user permissions2.62 Ratings00 Ratings
    Mobile access1.01 Ratings00 Ratings
    Integrations1.01 Ratings00 Ratings
    User Ratings
    Neon CRMSalesforce Nonprofit Cloud
    Likelihood to Recommend
    1.0
    (12 ratings)
    8.4
    (29 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    1.0
    (3 ratings)
    9.0
    (9 ratings)
    Implementation Rating
    4.0
    (1 ratings)
    -
    (0 ratings)