TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quid

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of…N/A

    Sprinklr Social

    Score9.2 out of 10
    N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Pricing
    QuidSprinklr Social
    Editions & Modules
    No answers on this topic
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    Offerings
    Pricing Offerings
    QuidSprinklr Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    QuidSprinklr Social
    Considered Both Products
    Quid
    Chose Quid
    I did not get a chance to truly get involved with Sprinklr as I did with Netbase. However, I spent enough time to realize that the two serve very different purposes. Where Netbase is great for tracking and discovery, Sprinklr has its advantage with Media organization and …
    Incentivized
    Chose Quid
    Radian6 and Sprinklr
    Incentivized
    Chose Quid
    NetBase has great basic functionality and good analytics/metrics for deep dive. Where Sprinklr gets a leg up is their in-line language translator and audience profiling abilities - list creation and customization.
    Incentivized
    Sprinklr
    Chose Sprinklr Social
    Infinitely better and more resourceful
    Incentivized
    Chose Sprinklr Social
    Sprinklr Social has the most amount of features and is always updating
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    QuidSprinklr Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Boolean keyword searches00 Ratings10.045 Ratings
    Filtering out noise/spam00 Ratings8.048 Ratings
    Sentiment analysis00 Ratings10.049 Ratings
    Broad channel coverage00 Ratings10.048 Ratings
    Publishing
    Comparison of Publishing features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    10.0
    52 Ratings
    Content planning and scheduling00 Ratings10.049 Ratings
    Audience targeting00 Ratings10.044 Ratings
    Content optimization00 Ratings10.042 Ratings
    Workflow management00 Ratings10.046 Ratings
    Engagement
    Comparison of Engagement features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    9.7
    51 Ratings
    Automated routing and prioritization00 Ratings9.044 Ratings
    Customer interaction histories00 Ratings10.050 Ratings
    Bulk actions00 Ratings10.047 Ratings
    Marketing
    Comparison of Marketing features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    10.0
    44 Ratings
    Lead generation00 Ratings10.031 Ratings
    Content marketing00 Ratings10.037 Ratings
    Paid media management00 Ratings10.032 Ratings
    Campaigns and promotions00 Ratings10.038 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    10.0
    55 Ratings
    Twitter00 Ratings10.053 Ratings
    Facebook00 Ratings10.053 Ratings
    LinkedIn00 Ratings10.040 Ratings
    Google+00 Ratings10.027 Ratings
    Instagram00 Ratings10.052 Ratings
    Pinterest00 Ratings10.028 Ratings
    YouTube00 Ratings10.038 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    10.0
    54 Ratings
    Campaign success analytics00 Ratings10.050 Ratings
    Real-time tracking00 Ratings10.053 Ratings
    Competitor analysis00 Ratings10.036 Ratings
    Account management
    Comparison of Account management features of Quid and Sprinklr Social
    Feature
    Quid
    -
    Ratings
    Sprinklr Social
    9.5
    52 Ratings
    Role-based user permissions & privileges00 Ratings10.051 Ratings
    Mobile access00 Ratings9.045 Ratings
    User Ratings
    QuidSprinklr Social
    Likelihood to Recommend
    7.0
    (111 ratings)
    10.0
    (80 ratings)
    Likelihood to Renew
    8.1
    (87 ratings)
    7.0
    (29 ratings)
    Usability
    9.0
    (13 ratings)
    10.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    9.5
    (6 ratings)
    8.2
    (4 ratings)
    Support Rating
    9.1
    (11 ratings)
    10.0
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.4
    (3 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    9.0
    (5 ratings)
    Configurability
    8.5
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)