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NetFortris (discontinued) vs. RingEX

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NetFortris (discontinued)

162 Reviews and Ratings

RingEX

459 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    		NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A

    RingEX

    Score8.6 out of 10
    		N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    NetFortris (discontinued)RingEX
    Editions & Modules
    Hybrid Premise Purchase
    Varies
    Varies
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    NetFortris (discontinued)RingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    NetFortris (discontinued)RingEX
    Considered Both Products
    Discontinued Products
    Patrick Plaisance
    CTO (Chief Technical Officer) in Information Technology at Pachyderm Consulting (Information Technology and Services, 1-10 employees)
    Chose NetFortris (discontinued)
    As stated, I inherited the Fonality on-premise server(s) I support. The organization's principals have requested staying with this system due to its low cost of ownership. Comparing to other on-premise systems, such as a generic Asterisk system, it offers some support …
    Incentivized
    Bob Lawless
    Director of Sales and Operations in Sales at Evergreen Workshop (Retail, 1-10 employees)
    Chose NetFortris (discontinued)
    Fonality had the features and functions we were looking for in a competitively priced bundle. We weren't looking for phone hardware and wanted a simple to use the soft phone function, and we appreciate the collaboration and call monitoring tools that were included in the …
    Incentivized
    Paul West
    Senior Quality Control Auditor in Information Technology at Fremont Bank (Health, Wellness and Fitness, 11-50 employees)
    Chose NetFortris (discontinued)
    If you can [get] over the initial install, Fonality is right up there with the best, with some improvements it can be even better than ones I have had used in the past.
    Incentivized
    Scott Braun
    Director - Marketing & Sales in Marketing at Tangible Solutions, Inc. (Information Technology and Services, 11-50 employees)
    Chose NetFortris (discontinued)
    We looked at 8x8 and RingCentral but ultimately opted to move our existing Fonality PBXtra installation to the Fonality cloud because the call queue monitoring features offered the most for the money. The HUD application is also a big selling point in favor of Fonality. Also, …
    Incentivized
    Verified User
    Chose NetFortris (discontinued)
    At the time Fonality was a great fit for our company due to the size. The price was excellent. Ring Central has more features if you need them but it comes at a price. The same can be said about Nextiva.
    Incentivized
    Scott Berken
    Senior Paralegal in Legal at Julian, Crowder & Shuster, P.C. (Law Practice, 11-50 employees)
    Chose NetFortris (discontinued)
    The price had some effect, but ironically it was the HUD web and mobile portal that sold us.
    Incentivized
    Joseph Bettencourt
    Owner in Information Technology at Portland Computerworks (Computer & Network Security, 1-10 employees)
    Chose NetFortris (discontinued)
    I had initially looked at 8x8 as I'd read great reviews and have a few other clients that use it as well. Unfortunately, they didn't offer the integration with our CRM that I needed. They told me, "We work with any CRM." But after really digging in, they weren't able to offer a …
    Incentivized
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NetFortris (discontinued)RingEX
    Cloud PBX
    Comparison of Cloud PBX features of NetFortris (discontinued) and RingEX
    Feature
    NetFortris (discontinued)
    7.8
    90 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX7.058 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)6.046 Ratings8.0118 Ratings
    User templates6.82 Ratings8.4109 Ratings
    Call reports9.078 Ratings8.6144 Ratings
    Directory of employee names10.078 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of NetFortris (discontinued) and RingEX
    Feature
    NetFortris (discontinued)
    7.4
    94 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules7.089 Ratings8.7154 Ratings
    Call recording7.067 Ratings9.2143 Ratings
    Call park6.073 Ratings8.5123 Ratings
    Call screening8.067 Ratings8.5134 Ratings
    Message alerts9.078 Ratings9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of NetFortris (discontinued) and RingEX
    Feature
    NetFortris (discontinued)
    7.5
    55 Ratings
    RingEX
    9.0
    145 Ratings
    Video conferencing7.017 Ratings8.9110 Ratings
    Audio conferencing8.054 Ratings9.5125 Ratings
    Video screen sharing00 Ratings8.380 Ratings
    Instant messaging00 Ratings9.398 Ratings
    Mobile apps
    Comparison of Mobile apps features of NetFortris (discontinued) and RingEX
    Feature
    NetFortris (discontinued)
    9.0
    55 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS9.046 Ratings9.2128 Ratings
    Mobile app for Android9.033 Ratings9.3110 Ratings
    User Ratings
    NetFortris (discontinued)RingEX
    Likelihood to Recommend
    7.0
    (108 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    8.9
    (15 ratings)
    Usability
    7.6
    (8 ratings)
    8.7
    (11 ratings)
    Availability
    8.0
    (4 ratings)
    9.3
    (110 ratings)
    Performance
    8.0
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.1
    (7 ratings)
    5.3
    (28 ratings)
    In-Person Training
    8.0
    (2 ratings)
    7.3
    (1 ratings)
    Online Training
    7.2
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (4 ratings)
    8.1
    (6 ratings)
    Configurability
    9.7
    (3 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.1
    (2 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    8.0
    (1 ratings)