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NetFortris (discontinued) vs. Vonage Business Communications

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NetFortris (discontinued)

162 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    		NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    NetFortris (discontinued)Vonage Business Communications
    Editions & Modules
    Hybrid Premise Purchase
    Varies
    Varies
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    NetFortris (discontinued)Vonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NetFortris (discontinued)Vonage Business Communications
    Considered Both Products
    Discontinued Products
    Patrick Plaisance
    CTO (Chief Technical Officer) in Information Technology at Pachyderm Consulting (Information Technology and Services, 1-10 employees)
    Chose NetFortris (discontinued)
    As stated, I inherited the Fonality on-premise server(s) I support. The organization's principals have requested staying with this system due to its low cost of ownership. Comparing to other on-premise systems, such as a generic Asterisk system, it offers some support …
    Incentivized
    Brian Bliss
    Freight Agent | Transportation Broker | Truckload Broker in Sales at Armstrong Transport Group (Transportation/Trucking/Railroad, 1-10 employees)
    Chose NetFortris (discontinued)
    Cost savings was the initial and primary driver, although I have found that the quality of the equipment provided with initial service was superior. The functionality and ability to customize have been better compared to my experience with Vonage. The HUD portal is not …
    Incentivized
    Verified User
    Chose NetFortris (discontinued)
    Fonality is like our old Vonage system on steroids. It has a lot more features, many we may use and most we will not but we really like the voice quality in comparison to our old phone system.
    Incentivized
    Verified User
    Chose NetFortris (discontinued)
    We used Vonage for about 2 weeks before pulling the plug. Later we switched to AT&T managed VoIP system but it lacked the ability to see who was on a call and who was available. Finally we switched to Fonality. They imported all of our phones we purchased through AT&T and we …
    Incentivized
    Verified User
    Chose NetFortris (discontinued)
    It did not support my international calls and I was not happy with their service provided.
    Incentivized
    Dawn McFall
    Claims Director at Apollo MGA (Insurance, 11-50 employees)
    Chose NetFortris (discontinued)
    [Fonality has] Much better product, service, pricing and options.
    Incentivized
    Verified User
    Chose NetFortris (discontinued)
    This offered more for less money.
    Incentivized
    Vonage
    Verified User
    Chose Vonage Business Communications
    Vonage has the voice extension app and it uses data only when there is no wifi. The quality of the voice [is good] and the rate is cheaper. The International calls are much faster and easier to make without any other codes or number - it is as easy as making local calls with …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NetFortris (discontinued)Vonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    7.8
    90 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX7.058 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)6.046 Ratings9.26 Ratings
    User templates6.82 Ratings00 Ratings
    Call reports9.078 Ratings00 Ratings
    Directory of employee names10.078 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    7.4
    94 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules7.089 Ratings8.59 Ratings
    Call recording7.067 Ratings9.26 Ratings
    Call park6.073 Ratings8.67 Ratings
    Call screening8.067 Ratings8.57 Ratings
    Message alerts9.078 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    7.5
    55 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing7.017 Ratings00 Ratings
    Audio conferencing8.054 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    9.0
    55 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS9.046 Ratings8.39 Ratings
    Mobile app for Android9.033 Ratings6.66 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of NetFortris (discontinued) and Vonage Business Communications
    Feature
    NetFortris (discontinued)
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    NetFortris (discontinued)Vonage Business Communications
    Likelihood to Recommend
    7.0
    (108 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    5.0
    (2 ratings)
    Usability
    7.6
    (8 ratings)
    5.0
    (3 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (7 ratings)
    1.0
    (11 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.2
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)