Nicereply vs. Zoho CRM Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nicereply | Score7 out of 10 | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
 Zoho CRM Plus | Score8.7 out of 10 | N/A | Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics. | $59 per month per user |
| Nicereply | Zoho CRM Plus | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All features All integrations Unlimited number of surveys Unlimited surveys sent | — | ||||||||||||||
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| Nicereply | Zoho CRM Plus | |
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| Likelihood to Recommend | - | 7.7 |
| Usability | - | 7.2 |
| Support Rating | - | 7.7 |
| Contract Terms and Pricing Model | - | 8.2 |
| Professional Services | - | 7.9 |