HubSpot CRM vs. Nutshell CRM

HubSpot CRM

5,030 Reviews and Ratings

Nutshell CRM

32 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HubSpot CRM	Score8.3 out of 10	N/A	HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…	$0 Per Month [Unlimited Users]
Nutshell	Score8.9 out of 10	N/A	Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.	$20 per user, per month

Pricing

HubSpot CRM

Nutshell

Free Forever: $0
Per Month [Unlimited Users]
CRM Bundle: $50
per month

Starter: $20
per user, per month
Pro: $35
per user, per month
Pro+: $70
per user, per month

Pricing Offerings
HubSpot CRM	Nutshell
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	Yes

No setup fee

No setup fee

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Community Pulse
Key User Insights
	HubSpot CRM	Nutshell
Considered Both Products	HubSpot Will Curran President in Sales at ASU Bras & Boxers Run (Events Services, 11-50 employees) Chose HubSpot CRM No integration with the HubSpot database we didn't want to have two databases. However, Nutshell offers an amazing ability for sales people to follow a specific sales process and has great metrics you can measure through their reports and HubSpot lacks that but I am sure they … Incentivized Helpful? Jeremie Cook Business Development Representative in Sales at Global Drain Technologies (Business Supplies & Equipment, 11-50 employees) Chose HubSpot CRM HubSpot relatively has better more engaging and time saving features compared to these platforms. Incentivized Helpful?	Nutshell, Inc. Dan Aylward Senior Consultant at Abilita (Telecommunications, 11-50 employees) Chose Nutshell My understanding is HubSpot CRM is cheap and strength is in marketing/blogs, etc. Nutshell CRM is easy to use and powerful tracking reports. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

HubSpot CRM

Nutshell

Comparison of Sales Force Automation features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 7.5 1588 Ratings	Nutshell CRM 5.6 12 Ratings
Customer data management / contact management	8.71530 Ratings	6.011 Ratings
Workflow management	6.51501 Ratings	10.010 Ratings
Territory management	4.9184 Ratings	6.06 Ratings
Opportunity management	7.61434 Ratings	10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)	7.81545 Ratings	1.012 Ratings
Contract management	7.9185 Ratings	00 Ratings
Quote & order management	7.61048 Ratings	8.07 Ratings
Interaction tracking	8.61489 Ratings	1.010 Ratings
Channel / partner relationship management	8.2186 Ratings	3.01 Ratings

Comparison of Customer Service & Support features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 7.8 1059 Ratings	Nutshell CRM 8.8 6 Ratings
Case management	8.6985 Ratings	9.75 Ratings
Call center management	6.1854 Ratings	8.04 Ratings
Help desk management	8.7907 Ratings	00 Ratings

Comparison of Marketing Automation features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 7.4 1398 Ratings	Nutshell CRM 5.0 11 Ratings
Lead management	7.81319 Ratings	9.010 Ratings
Email marketing	6.91330 Ratings	1.09 Ratings

Comparison of CRM Project Management features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 8.0 1449 Ratings	Nutshell CRM 8.9 10 Ratings
Task management	9.21391 Ratings	9.09 Ratings
Billing and invoicing management	7.6722 Ratings	00 Ratings
Reporting	7.21282 Ratings	8.87 Ratings

Comparison of CRM Reporting & Analytics features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 7.1 1418 Ratings	Nutshell CRM 8.1 11 Ratings
Forecasting	7.11118 Ratings	8.08 Ratings
Pipeline visualization	7.01347 Ratings	7.810 Ratings
Customizable reports	7.21307 Ratings	8.610 Ratings

Comparison of Customization features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 6.7 1354 Ratings	Nutshell CRM 8.3 9 Ratings
Custom fields	7.81327 Ratings	8.09 Ratings
Custom objects	5.31153 Ratings	9.05 Ratings
Scripting environment	6.3132 Ratings	9.01 Ratings
API for custom integration	7.6943 Ratings	7.04 Ratings

Comparison of Security features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 7.9 1311 Ratings	Nutshell CRM 7.5 2 Ratings
Single sign-on capability	8.01172 Ratings	9.01 Ratings
Role-based user permissions	7.81248 Ratings	6.01 Ratings

Comparison of Social CRM features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 5.6 896 Ratings	Nutshell CRM 7.5 8 Ratings
Social data	5.5878 Ratings	7.08 Ratings
Social engagement	5.8868 Ratings	8.01 Ratings

Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 8.1 1004 Ratings	Nutshell CRM 8.0 1 Ratings
Marketing automation	6.8997 Ratings	8.01 Ratings
Compensation management	9.4655 Ratings	8.01 Ratings

Comparison of Platform features of HubSpot CRM and Nutshell CRM
Feature	HubSpot CRM 8.2 1191 Ratings	Nutshell CRM 6.0 12 Ratings
Mobile access	8.21191 Ratings	6.012 Ratings

User Ratings
	HubSpot CRM	Nutshell
Likelihood to Recommend	7.6 (1632 ratings)	9.0 (12 ratings)
Likelihood to Renew	9.3 (29 ratings)	10.0 (1 ratings)
Usability	7.1 (1480 ratings)	7.0 (2 ratings)
Support Rating	7.1 (23 ratings)	9.5 (2 ratings)
Implementation Rating	8.1 (8 ratings)	8.0 (1 ratings)