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Nutshell CRM vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nutshell

    Score8.9 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $20

    per user, per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    NutshellSalesforce Sales Cloud
    Editions & Modules
    Starter
    $20
    per user, per month
    Pro
    $35
    per user, per month
    Pro+
    $70
    per user, per month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    NutshellSalesforce Sales Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    NutshellSalesforce Sales Cloud
    Considered Both Products
    Nutshell, Inc.
    Chose Nutshell
    We have used Dynamics CRM for many years. While the tool was indeed powerful, we found ourselves longing for something that has a lower "friction" to just getting things done.
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    Salesforce is the 800 pound gorilla in the CRM room so let's face it, they're the gold standard. For the most part, they're the best at what they do in their corner and the only way you can beat them is by having a prettier looking product or catering your product to a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NutshellSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    5.6
    12 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management6.011 Ratings9.3261 Ratings
    Workflow management10.010 Ratings8.3252 Ratings
    Territory management6.06 Ratings7.7204 Ratings
    Opportunity management10.08 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.012 Ratings8.7238 Ratings
    Quote & order management8.07 Ratings7.7192 Ratings
    Interaction tracking1.010 Ratings8.8223 Ratings
    Channel / partner relationship management3.01 Ratings8.1184 Ratings
    Contract management00 Ratings7.9209 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    8.8
    6 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management9.75 Ratings8.397 Ratings
    Call center management8.04 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    5.0
    11 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management9.010 Ratings8.5234 Ratings
    Email marketing1.09 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    8.9
    10 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management9.09 Ratings8.9231 Ratings
    Reporting8.87 Ratings8.6195 Ratings
    Billing and invoicing management00 Ratings7.774 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    8.1
    11 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting8.08 Ratings8.1223 Ratings
    Pipeline visualization7.810 Ratings8.0242 Ratings
    Customizable reports8.610 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    8.3
    9 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields8.09 Ratings9.0244 Ratings
    Custom objects9.05 Ratings9.0233 Ratings
    Scripting environment9.01 Ratings8.2173 Ratings
    API for custom integration7.04 Ratings8.5203 Ratings
    Security
    Comparison of Security features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    7.5
    2 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability9.01 Ratings8.9215 Ratings
    Role-based user permissions6.01 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    7.5
    8 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data7.08 Ratings9.0154 Ratings
    Social engagement8.01 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    8.0
    1 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation8.01 Ratings8.4208 Ratings
    Compensation management8.01 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Nutshell CRM and Salesforce Sales Cloud
    Feature
    Nutshell CRM
    6.0
    12 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access6.012 Ratings7.9227 Ratings
    User Ratings
    NutshellSalesforce Sales Cloud
    Likelihood to Recommend
    9.0
    (12 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (58 ratings)
    Usability
    7.0
    (2 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    9.5
    (2 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)