| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nutshell | Score8.9 out of 10 | N/A | Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features. | $20 per user, per month |
 Zoho CRM | Score8.7 out of 10 | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
| Nutshell | Zoho CRM | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $14 /user/month | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Nutshell | Zoho CRM | |
|---|---|---|
| Considered Both Products | Chose Nutshell I did not select Nutshell CRM. My employer has that information, but as far as I feel, Nutshell has better uses than Zoho CRM and can be used just as effectively in B2B relations. We only use Nutshell for candidate data, so business contacts are not mixed. | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Nutshell | Zoho CRM | |||||||||||||||||||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Platform |
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| Nutshell | Zoho CRM | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.6 |
| Likelihood to Renew | 10.0 | 7.6 |
| Usability | 7.0 | 7.8 |
| Availability | - | 8.8 |
| Performance | - | 8.5 |
| Support Rating | 9.5 | 6.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 5.5 |
| Implementation Rating | 8.0 | 5.6 |
| Configurability | - | 5.1 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 5.7 |
| Professional Services | - | 8.3 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.7 |
