Okta Workflows vs. OpenText MBPM

The integration I used Azuqua for was based on Salesforce, Wrike and Office 365. I found the integration of Salesforce reasonably straightforward, Wrike was limited in the "cards" capability but functional (there are bugs but there are also workarounds but they required assistance from the Azuqua support team) and Office 365 was quite immature (primarily around Excel bugs but also email was limited).

Incentivized

OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.

Incentivized

• The best part about Azuqua is that you do not need to write code. You do however need to have an understanding of logic and how the software works. This happens to fit me perfectly as someone with basic programming experience.
• Their Support is second to none. Not only are they extremely quick and responsive, but their answers are never canned responses and always provide valuable content.
• They seem to take feedback seriously and will continue to evolve and make a better product.

Incentivized

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• I think it requires an easy way to migrate flows created from one user to then move the ownership to another user. It happened to us that one of our engineers left the company and he had the Azuqua account and flows. It required quite some time, cases and telephone calls to do the migration to my account.

Incentivized

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

Incentivized

The system is working as it should, keeping our programs safe from outside hackers. Helping us keep our passwords safe, convenient and already ready to get us logged into the program securely and quickly. Verification that only authorized users are able to access our company's programs. Okta Workflows (Azuqua) is a very good system that has helped our company greatly.

Incentivized

Although it is intuitive to use it does require training

Incentivized

Great customer service for an API support related query

Incentivized

I evaluated Zapier and Microsoft Flow before coming across Azuqua. Zapier was too simplistic and didn't allow for transfer of enough variables. The price point also didn't work for the value it could provide. Microsoft Flow couldn't make the connection with Smartsheet, and I was unable to get Microsoft support or Smartsheet support to assist me with the issue.

Incentivized

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

• Increased time savings. We could not function as a matter of daily business if we did not have a tool to automate project folders (and complementary workflow management profiles) for the thousands of projects that flow through daily.
• Opens up a greater understanding of all the silos and divisions within the company infrastructure and tests secure means to link those groups safely and share information.
• Opens up the chance to communicate with other API information sources if our company is doing a partnership with another organization. Granted everything is square with IT security.

Incentivized

• Easy and convenient access to client configuration information
• It provides numerous built-in controls which are quite useful during rapid development cycles
• It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer

Incentivized