| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OnPage | Score8.6 out of 10 | N/A | OnPage Corporation headquartered in Waltham offers their IT alert management solution. | $16.99 quarterly per user |
 xMatters | Score8.6 out of 10 | N/A | xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events. | $9 per month |
| OnPage | xMatters | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Add-ons, such as Live Call Routing and Dedicated Lines are available at an additional cost. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OnPage | xMatters | |
|---|---|---|
| Considered Both Products | Chose OnPage Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| OnPage | xMatters | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 10.0 | 8.0 |
| Availability | 8.8 | - |
| Performance | 9.2 | - |
| Support Rating | 10.0 | 9.9 |
| Implementation Rating | 10.0 | - |
| Product Scalability | 9.2 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 10.0 | - |
