Ontraport vs. Soffront CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Ontraport | Score9 out of 10 | N/A | ONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation. | $29 per month |
 Soffront CRM | Score7 out of 10 | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
| Ontraport | Soffront CRM | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform. | — | ||||||||||||||
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| Ontraport | Soffront CRM | |||||||||||||||||||||||||||||||
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Social Media Marketing | ||||||||||||||||||||||||||||||||
| Reporting & Analytics |
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| Platform & Infrastructure |
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Ontraport | Soffront CRM | |
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| Likelihood to Recommend | 10.0 | 7.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | 7.8 | 8.0 |
| Performance | 7.7 | - |
| Support Rating | 9.0 | 7.0 |
| In-Person Training | 9.1 | - |
| Implementation Rating | 9.1 | - |
| Product Scalability | 8.2 | - |