OpenPhone vs. Rakuten Viber
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenPhone | Score9.3 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
 Rakuten Viber | Score9.8 out of 10 | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
| OpenPhone | Rakuten Viber | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts available for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| OpenPhone | Rakuten Viber | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.6 |
| Usability | 7.3 | - |
| Availability | 1.0 | - |
| Performance | 1.0 | - |
| Support Rating | 1.0 | 9.4 |
| Contract Terms and Pricing Model | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 1.0 | - |