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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenPhone

    Score9.3 out of 10
    N/AOpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.

    $15

    per month per user

    RingEX

    Score8.6 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    OpenPhoneRingEX
    Editions & Modules
    Starter
    $15
    per month per user
    Business
    $23
    per month per user
    Enterprise
    Custom Pricing
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    OpenPhoneRingEX
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing.Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    OpenPhoneRingEX
    Considered Both Products
    OpenPhone
    Chose OpenPhone
    OpenPhone is just as good, if not better than all the big boys, and gives you premium features at no extra cost. You cannot beat their amazing price and if you give them a shot, you will be glad you did. Why pay $40-50/mo for a business line in 2022? The world has changed, get …
    Incentivized
    RingCentral
    Chose RingEX
    OpenPhone had HORRIBLE call quality over and over again. I rarely experienced a call with good call quality. Their support kept saying my issue was my internet connection. However, since I moved to RingEX, I have experienced just a few call quality issues, meaning that many of …
    Incentivized
    Chose RingEX
    RingEX is more efficient and organized. the customer service is great. The pricing is also great. since we started with RingEX, we are very, very happy. I would recommend this to everyone to use it and switch over to RingEX. It is a great company to deal with
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    OpenPhoneRingEX
    Cloud PBX
    Comparison of Cloud PBX features of OpenPhone and RingEX
    Feature
    OpenPhone
    5.8
    5 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX4.64 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)4.65 Ratings8.0118 Ratings
    User templates8.14 Ratings8.4109 Ratings
    Call reports4.64 Ratings8.6144 Ratings
    Directory of employee names7.24 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of OpenPhone and RingEX
    Feature
    OpenPhone
    7.6
    9 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules7.26 Ratings8.7154 Ratings
    Call recording7.28 Ratings9.2143 Ratings
    Call park7.25 Ratings8.5123 Ratings
    Call screening7.27 Ratings8.5134 Ratings
    Message alerts9.07 Ratings9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of OpenPhone and RingEX
    Feature
    OpenPhone
    5.8
    10 Ratings
    RingEX
    9.0
    145 Ratings
    Video conferencing4.62 Ratings8.9110 Ratings
    Audio conferencing4.65 Ratings9.5125 Ratings
    Video screen sharing5.01 Ratings8.380 Ratings
    Instant messaging9.010 Ratings9.398 Ratings
    Mobile apps
    Comparison of Mobile apps features of OpenPhone and RingEX
    Feature
    OpenPhone
    5.9
    10 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS4.610 Ratings9.2128 Ratings
    Mobile app for Android7.25 Ratings9.3110 Ratings
    User Ratings
    OpenPhoneRingEX
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (15 ratings)
    Usability
    7.2
    (2 ratings)
    8.7
    (11 ratings)
    Availability
    1.0
    (1 ratings)
    9.3
    (110 ratings)
    Performance
    1.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    8.0
    (1 ratings)