OpenPhone vs. Webex Calling
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OpenPhone | Score9.3 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
| OpenPhone | Webex Calling | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discounts available for annual pricing. | Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OpenPhone | Webex Calling | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Unified Communications Platform and Collaboration |
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| OpenPhone | Webex Calling | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.3 |
| Likelihood to Renew | - | 9.8 |
| Usability | 7.2 | 9.1 |
| Availability | 1.0 | - |
| Performance | 1.0 | - |
| Support Rating | 1.0 | 8.5 |
| Contract Terms and Pricing Model | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 1.0 | - |