OpsGenie vs. xMatters
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OpsGenie | Score7.7 out of 10 | N/A | OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition. | $0 up to 5 users |
xMatters | Score8.6 out of 10 | N/A | xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events. | $9 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| OpsGenie | xMatters | |
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| Likelihood to Recommend | 8.7 | 8.0 |
| Usability | 8.5 | 8.0 |
| Support Rating | 10.0 | 9.9 |