TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maze

    Score8.7 out of 10
    N/AMaze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.

    $75

    per month

    Optimal

    Score9 out of 10
    N/AOptimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.

    $2,388

    per year

    Pricing
    MazeOptimal
    Editions & Modules
    Professional
    $75
    per month 3+ seats
    Organization
    custom pricing
    Starter
    $2388
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    MazeOptimal
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MazeOptimal
    Considered Both Products
    Maze
    Chose Maze
    We ran a proof of concept exercise between Maze User Testing and Optimal Workshop. We found both products to be as good as each other in the elements of the products that both offered. Optimal Workshop did offer a lot more than what was required for the specific project for …
    Incentivized
    Chose Maze
    Maze User Testing is brilliant to test with a large volume of people and if you’re not after particular qualitative insights, like UserTesting would offer. The card sorting feature is basic and not as mature as Optimal Workshop would offer but it does the job and can be used in …
    Incentivized
    Optimal Workshop
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    MazeOptimal
    Likelihood to Recommend
    6.0
    (8 ratings)
    9.0
    (11 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.9
    (3 ratings)