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Oracle E-Business Suite vs. Oracle Siebel CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle E-Business Suite

    Score7.6 out of 10
    N/AOracle E-Business Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.N/A

    Oracle Siebel CRM

    Score6.2 out of 10
    N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A
    Pricing
    Oracle E-Business SuiteOracle Siebel CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle E-Business SuiteOracle Siebel CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Oracle E-Business SuiteOracle Siebel CRM
    Considered Both Products
    Oracle
    Chose Oracle E-Business Suite
    Much better at inventory management
    Incentivized
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Oracle E-Business SuiteOracle Siebel CRM
    Payroll Management
    Comparison of Payroll Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    6.6
    31 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Pay calculation3.029 Ratings00 Ratings
    Benefit plan administration5.024 Ratings00 Ratings
    Direct deposit files8.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    5.6
    70 Ratings
    Oracle Siebel CRM
    9.6
    17 Ratings
    API for custom integration3.070 Ratings10.015 Ratings
    Plug-ins2.053 Ratings00 Ratings
    Custom fields00 Ratings10.017 Ratings
    Custom objects00 Ratings10.017 Ratings
    Scripting environment00 Ratings8.214 Ratings
    Security
    Comparison of Security features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    3.0
    73 Ratings
    Oracle Siebel CRM
    10.0
    16 Ratings
    Single sign-on capability3.067 Ratings10.015 Ratings
    Role-based user permissions3.072 Ratings10.015 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    4.0
    66 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Dashboards5.043 Ratings00 Ratings
    Standard reports4.064 Ratings00 Ratings
    Custom reports3.064 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    7.1
    81 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Accounts payable6.777 Ratings00 Ratings
    Accounts receivable7.175 Ratings00 Ratings
    Global Financial Support8.951 Ratings00 Ratings
    Primary and Secondary Ledgers9.063 Ratings00 Ratings
    Journals and Reconciliations7.265 Ratings00 Ratings
    Configurable Accounting6.156 Ratings00 Ratings
    Standardized Processes6.158 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    4.7
    54 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Inventory tracking6.753 Ratings00 Ratings
    Automatic reordering2.037 Ratings00 Ratings
    Location management2.042 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    7.5
    56 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Pricing4.050 Ratings00 Ratings
    Order entry7.052 Ratings00 Ratings
    Credit card processing8.040 Ratings00 Ratings
    Cost of goods sold7.050 Ratings00 Ratings
    Order Orchestration8.936 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    8.0
    67 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Billing Management6.547 Ratings00 Ratings
    Cash and Asset Management6.156 Ratings00 Ratings
    Travel & Expense Management6.049 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting3.040 Ratings00 Ratings
    Period Close7.160 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    7.8
    41 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Budgeting and Forecasting8.032 Ratings00 Ratings
    Project Costing8.041 Ratings00 Ratings
    Cost Capture8.034 Ratings00 Ratings
    Capital Project Management8.132 Ratings00 Ratings
    Customer Contract Compliance8.124 Ratings00 Ratings
    Project Revenue Recognition8.031 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    6.4
    21 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Project Planning and Scheduling2.019 Ratings00 Ratings
    Task Insight for Project Managers2.019 Ratings00 Ratings
    Project Mobile Functionality3.017 Ratings00 Ratings
    Definable Resource Pools6.016 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    7.4
    25 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Award Lifecycle Management3.021 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    6.8
    51 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Bids Analyzed and Compared2.028 Ratings00 Ratings
    Contract Authoring2.027 Ratings00 Ratings
    Contract Repository4.020 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated2.037 Ratings00 Ratings
    Supplier Management3.033 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    6.6
    13 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Risk Repository6.011 Ratings00 Ratings
    Control Management8.011 Ratings00 Ratings
    Control Efficiency Assessments4.011 Ratings00 Ratings
    Issue Detection5.012 Ratings00 Ratings
    Remediation and Certification8.013 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    5.6
    21 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Transportation Planning and Optimization3.018 Ratings00 Ratings
    Transportation Execution Management2.017 Ratings00 Ratings
    Trade and Customs Management4.017 Ratings00 Ratings
    Fulfillment Management4.017 Ratings00 Ratings
    Warehouse Workforce Management2.017 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    6.0
    27 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Production Process Design4.022 Ratings00 Ratings
    Production Management3.025 Ratings00 Ratings
    Configuration Management4.023 Ratings00 Ratings
    Work Execution7.024 Ratings00 Ratings
    Manufacturing Costs4.025 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    5.7
    33 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Forecasting4.030 Ratings00 Ratings
    Inventory Planning4.033 Ratings00 Ratings
    Performance Monitoring6.026 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    6.7
    16 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Proposal Management2.013 Ratings00 Ratings
    Product Master Data Management3.012 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    8.8
    19 Ratings
    Customer data management / contact management00 Ratings9.018 Ratings
    Workflow management00 Ratings9.018 Ratings
    Territory management00 Ratings9.014 Ratings
    Opportunity management00 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.013 Ratings
    Contract management00 Ratings9.313 Ratings
    Quote & order management00 Ratings8.712 Ratings
    Interaction tracking00 Ratings10.014 Ratings
    Channel / partner relationship management00 Ratings9.310 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    9.1
    18 Ratings
    Case management00 Ratings8.716 Ratings
    Call center management00 Ratings10.014 Ratings
    Help desk management00 Ratings8.712 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    7.9
    13 Ratings
    Lead management00 Ratings8.911 Ratings
    Email marketing00 Ratings7.013 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    8.4
    14 Ratings
    Task management00 Ratings8.713 Ratings
    Billing and invoicing management00 Ratings8.39 Ratings
    Reporting00 Ratings8.313 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    7.3
    16 Ratings
    Forecasting00 Ratings8.012 Ratings
    Pipeline visualization00 Ratings7.013 Ratings
    Customizable reports00 Ratings7.015 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    6.8
    9 Ratings
    Social data00 Ratings6.89 Ratings
    Social engagement00 Ratings6.89 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    10.0
    12 Ratings
    Marketing automation00 Ratings10.012 Ratings
    Compensation management00 Ratings10.08 Ratings
    Platform
    Comparison of Platform features of Oracle E-Business Suite and Oracle Siebel CRM
    Feature
    Oracle E-Business Suite
    -
    Ratings
    Oracle Siebel CRM
    5.0
    11 Ratings
    Mobile access00 Ratings5.011 Ratings
    User Ratings
    Oracle E-Business SuiteOracle Siebel CRM
    Likelihood to Recommend
    7.1
    (94 ratings)
    8.6
    (21 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    6.2
    (4 ratings)
    8.0
    (2 ratings)
    Availability
    3.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (3 ratings)
    3.0
    (2 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.0
    (1 ratings)
    -
    (0 ratings)