TrustRadius: an HG Insights company

Oracle Sales vs. Salesforce Sales Cloud

Save this comparison

Save this comparison

Oracle Sales

162 Reviews and Ratings

Salesforce Sales Cloud

3,281 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8 out of 10
    		N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Salesforce Sales Cloud

    Score8.7 out of 10
    		N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Oracle SalesSalesforce Sales Cloud
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Oracle SalesSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle SalesSalesforce Sales Cloud
    Considered Both Products
    Oracle
    Verified User
    Chose Oracle Sales
    I've used Salesforce and Hubspot. Every customer relationship management software has its pros and cons, but Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) stacks up really well against the competition. Its data visualization tools are way superior, …
    Incentivized
    Verified User
    Chose Oracle Sales
    Engagement Cloud could be a competitor but also work in tandem by pulling together multiple disparate types of systems into one cohesive platform. Salesforce is just a better product for UI, but Engagement may be better suited for the backend.
    Incentivized
    Verified User
    Chose Oracle Sales
    Half the price for the same functionality made the decision a no-brainer.
    Incentivized
    Verified User
    Chose Oracle Sales
    The belief was having all Oracle products would make it more seemless and easier to use. I am not sure that has been the case. Salesforce.com user experience is simply better and all the integrations could have been done with them.
    Incentivized
    Verified User
    Chose Oracle Sales
    I find lightning to be far superior in terms of ease of use, scrubbing, ease of access to information.
    Incentivized
    Verified User
    Chose Oracle Sales
    Everything within Engagement Cloud is built by Oracle and Salesforce refers to its partners to fill the gaps.
    Incentivized
    Brandi Brown-Lang
    Market development coordinator in Sales at JB Sales (Packaging and Containers, 501-1000 employees)
    Chose Oracle Sales
    Oracle Engagement Cloud was the only software that was all inclusive. There is contact management, lead sharing, sales tracking, lots of various reports and a helpful dashboard that blew everyone else out of the water!
    Incentivized
    Bryant Rude
    SAS Solutions Architect in Information Technology at SFCG (Information Services, 11-50 employees)
    Chose Oracle Sales
    From a user perspective, Oracle Sales Cloud stacks up very well to Salesforce. The amount of native pre-built connectors for the different pillars is attractive from a setup perspective as well as a pricing perspective. The mobility of Oracle Sales Cloud trumps the SFDC …
    Incentivized
    Verified User
    Chose Oracle Sales
    We're currently using a heavily customized instance of Oracle CRM OnDemand, which is quickly reaching the end of its effective life. We also evaluate salesforce.com before selecting Oracle Sales cloud, largely for financial (rather than functionality) reasons.
    Incentivized
    Rhianna Albert
    Director, Solutions Consulting in Professional Services at eVerge Group (Computer Software, 201-500 employees)
    Chose Oracle Sales
    SFDC requires a lot of apps added and the reporting functionality out of the box is not as easy to use.
    Incentivized
    Alina Hera
    Customer Service Team Manager in Customer Service at Ruukki (Construction, 1001-5000 employees)
    Chose Oracle Sales
    Oracle Sales Cloud was our preference for a CRM cloud system because it had great additional features that we also wanted to utilise in addition to the traditional CRM. We really liked the lead tracking and the incentive sales compensation feature. Several department heads …
    Incentivized
    Salesforce
    Iryna Orliuk
    Junior Business Analyst / Consultant in Information Technology at Customertimes Corp (Computer Software, 201-500 employees)
    Chose Salesforce Sales Cloud
    Salesforce is more user-friendly and has more features to customize
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Oracle SalesSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    7.3
    16 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management7.016 Ratings9.3261 Ratings
    Workflow management8.515 Ratings8.3252 Ratings
    Territory management5.015 Ratings7.7204 Ratings
    Opportunity management6.014 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.513 Ratings8.7238 Ratings
    Contract management7.013 Ratings7.9209 Ratings
    Quote & order management7.015 Ratings7.7192 Ratings
    Interaction tracking8.214 Ratings8.8223 Ratings
    Channel / partner relationship management8.212 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    4.7
    14 Ratings
    Salesforce Sales Cloud
    7.8
    99 Ratings
    Case management6.014 Ratings8.397 Ratings
    Call center management4.012 Ratings7.878 Ratings
    Help desk management4.012 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    8.5
    12 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management9.212 Ratings8.5234 Ratings
    Email marketing7.710 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    8.4
    13 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management9.212 Ratings8.9231 Ratings
    Billing and invoicing management8.02 Ratings7.674 Ratings
    Reporting8.013 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    5.0
    15 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting5.014 Ratings8.1223 Ratings
    Pipeline visualization4.014 Ratings8.0242 Ratings
    Customizable reports6.015 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    5.5
    16 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields6.016 Ratings9.0244 Ratings
    Custom objects6.016 Ratings9.0233 Ratings
    Scripting environment5.014 Ratings8.2173 Ratings
    API for custom integration5.015 Ratings8.5203 Ratings
    Security
    Comparison of Security features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    8.0
    17 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability8.016 Ratings8.9215 Ratings
    Role-based user permissions8.016 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    8.2
    11 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data8.511 Ratings9.0154 Ratings
    Social engagement8.011 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    8.2
    13 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation8.312 Ratings8.4208 Ratings
    Compensation management8.011 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Salesforce Sales Cloud
    Feature
    Oracle Sales
    4.0
    14 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access4.014 Ratings7.9227 Ratings
    User Ratings
    Oracle SalesSalesforce Sales Cloud
    Likelihood to Recommend
    8.0
    (39 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    7.0
    (12 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (18 ratings)
    Support Rating
    7.8
    (11 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    8.0
    (1 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    5.0
    (16 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    10.0
    (1 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)