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Oracle Sales vs. Sugar Sell (SugarCRM)

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Oracle Sales

162 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8 out of 10
    		N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Sugar Sell (SugarCRM)

    Score5.2 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    Oracle SalesSugar Sell (SugarCRM)
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    Oracle SalesSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle SalesSugar Sell (SugarCRM)
    Considered Both Products
    Oracle
    Verified User
    Chose Oracle Sales
    Oracle Engagement Cloud (formerly Oracle Sales Cloud) is like most other Oracle applications in my experience. It is a robust, powerful tool at the core, but it's a little rough around the edges and requires frequent bug fixes, patches, etc. Our company ultimately decided to …
    Incentivized
    SugarCRM
    Verified User
    Chose Sugar Sell (SugarCRM)
    Sugar Sell is the only product we found that met the needs of everyone involved in the evaluation process. It can be customized to accomplish just about anything you need, and trust me....we pushed the limits on that. It is a product that our users actually enjoy using which in …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Oracle SalesSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    7.3
    16 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management7.016 Ratings5.032 Ratings
    Workflow management8.515 Ratings6.028 Ratings
    Territory management5.015 Ratings6.026 Ratings
    Opportunity management6.014 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.513 Ratings7.029 Ratings
    Contract management7.013 Ratings3.026 Ratings
    Quote & order management7.015 Ratings4.024 Ratings
    Interaction tracking8.214 Ratings3.030 Ratings
    Channel / partner relationship management8.212 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    4.7
    14 Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management6.014 Ratings3.024 Ratings
    Call center management4.012 Ratings2.019 Ratings
    Help desk management4.012 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    8.5
    12 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management9.212 Ratings6.022 Ratings
    Email marketing7.710 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    8.4
    13 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management9.212 Ratings4.026 Ratings
    Billing and invoicing management8.02 Ratings3.018 Ratings
    Reporting8.013 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    5.0
    15 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting5.014 Ratings3.024 Ratings
    Pipeline visualization4.014 Ratings2.025 Ratings
    Customizable reports6.015 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    5.5
    16 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields6.016 Ratings6.029 Ratings
    Custom objects6.016 Ratings5.026 Ratings
    Scripting environment5.014 Ratings6.019 Ratings
    API for custom integration5.015 Ratings5.025 Ratings
    Security
    Comparison of Security features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    8.0
    17 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability8.016 Ratings5.021 Ratings
    Role-based user permissions8.016 Ratings6.026 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    8.2
    11 Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data8.511 Ratings3.019 Ratings
    Social engagement8.011 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    8.2
    13 Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation8.312 Ratings5.019 Ratings
    Compensation management8.011 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Sugar Sell (SugarCRM)
    Feature
    Oracle Sales
    4.0
    14 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access4.014 Ratings4.020 Ratings
    User Ratings
    Oracle SalesSugar Sell (SugarCRM)
    Likelihood to Recommend
    8.0
    (39 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (26 ratings)
    Usability
    7.0
    (12 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.8
    (11 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (16 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.0
    (1 ratings)