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Oracle Sales vs. Zoho CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Oracle SalesZoho CRM
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Oracle SalesZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details
    More Pricing Information
    Features
    Oracle SalesZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    7.3
    16 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management7.016 Ratings8.5279 Ratings
    Workflow management8.515 Ratings8.3266 Ratings
    Territory management5.015 Ratings8.7196 Ratings
    Opportunity management6.014 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.513 Ratings8.8248 Ratings
    Contract management7.013 Ratings8.7203 Ratings
    Quote & order management7.015 Ratings8.1203 Ratings
    Interaction tracking8.214 Ratings8.1249 Ratings
    Channel / partner relationship management8.212 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    4.7
    14 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management6.014 Ratings8.5213 Ratings
    Call center management4.012 Ratings8.1172 Ratings
    Help desk management4.012 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    8.5
    12 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management9.212 Ratings8.6261 Ratings
    Email marketing7.710 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    8.4
    13 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management9.212 Ratings8.5248 Ratings
    Billing and invoicing management8.02 Ratings8.3180 Ratings
    Reporting8.013 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    5.0
    15 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting5.014 Ratings8.5216 Ratings
    Pipeline visualization4.014 Ratings8.4235 Ratings
    Customizable reports6.015 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    5.5
    16 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields6.016 Ratings8.4275 Ratings
    Custom objects6.016 Ratings8.2222 Ratings
    Scripting environment5.014 Ratings8.3178 Ratings
    API for custom integration5.015 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    8.0
    17 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability8.016 Ratings8.4231 Ratings
    Role-based user permissions8.016 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    8.2
    11 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data8.511 Ratings8.3164 Ratings
    Social engagement8.011 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    8.2
    13 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation8.312 Ratings8.7207 Ratings
    Compensation management8.011 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Zoho CRM
    Feature
    Oracle Sales
    4.0
    14 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access4.014 Ratings8.7230 Ratings
    User Ratings
    Oracle SalesZoho CRM
    Likelihood to Recommend
    8.0
    (39 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    7.0
    (12 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    8.0
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    7.8
    (11 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    9.5
    (21 ratings)
    Ease of integration
    5.0
    (16 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    10.0
    (1 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    7.8
    (13 ratings)