TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A

    VanillaSoft

    Score3.6 out of 10
    Small Businesses (1-50 employees)
    VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, VanillaSoft aims to ensure that every potential customer receives the attention they deserve. This platform is beneficial for sales teams that operate in high-pressure environments where timely follow-ups can significantly impact sales outcomes. The primary audience for VanillaSoft…N/A
    Pricing
    OrumVanillaSoft
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OrumVanillaSoft
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS
    More Pricing Information
    Features
    OrumVanillaSoft
    Preview Dialer
    Comparison of Preview Dialer features of Orum and VanillaSoft
    Feature
    Orum
    8.0
    10 Ratings
    VanillaSoft
    -
    Ratings
    Contact preview8.210 Ratings00 Ratings
    Dialer-CRM integration7.810 Ratings00 Ratings
    Call notes & tags8.010 Ratings00 Ratings
    Automatic call logging8.010 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum and VanillaSoft
    Feature
    Orum
    7.6
    10 Ratings
    VanillaSoft
    -
    Ratings
    Outbound dialing8.010 Ratings00 Ratings
    Custom caller ID8.08 Ratings00 Ratings
    Click-to-call7.77 Ratings00 Ratings
    Recorded voicemail drop8.010 Ratings00 Ratings
    Dialer contact import7.28 Ratings00 Ratings
    Campaign & list management6.97 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum and VanillaSoft
    Feature
    Orum
    7.4
    9 Ratings
    VanillaSoft
    -
    Ratings
    Follow-up calls6.98 Ratings00 Ratings
    Dialer reporting & analytics7.49 Ratings00 Ratings
    Dialer compliance7.98 Ratings00 Ratings
    User Ratings
    OrumVanillaSoft
    Likelihood to Recommend
    8.7
    (10 ratings)
    8.3
    (88 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (4 ratings)
    8.9
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (2 ratings)