| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 PagerDuty | Score8.6 out of 10 | N/A | PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco. | $25 per month per user |
 ServiceNow IT Operations Management | Score9 out of 10 | N/A | Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. | N/A |
| PagerDuty | ServiceNow IT Operations Management | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| PagerDuty | ServiceNow IT Operations Management | |
|---|---|---|
| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| PagerDuty | ServiceNow IT Operations Management | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 9.5 |
| Likelihood to Renew | 8.8 | - |
| Usability | 7.3 | 8.0 |
| Support Rating | 9.0 | - |
| Implementation Rating | 8.2 | - |