PayScale Insight Lab vs. Zoho Recruit

If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.

Incentivized

With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.

Incentivized

• PayScale has been great for our organization for benchmarking market salaries and wages for our positions.
• The service was great as well, in that we were able to send our job descriptions over to have our jobs matched with the market.
• The market reports have been extremely helpful and are easy to understand, and being able to see a breakdown between total cash, base salary, and bonus has been great.

Incentivized

• Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
• The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
• Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
• We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
• We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.

Incentivized

• Pre-recorded webinars on product updates would be great. I know they offer webinars, but many times they do not work into my schedule so I miss them. If they had a section on the site for training on product updates or new features that I could view on my own time I think would help me utilize the tool even better.
• The ability to add-in or take away elements in the EE comp report. Some things are just not relevant to a company. I know a new release recently came out on the EE comp report and I am not a fluent with it as I once was (this is where the pre-recorded webinar or a learning byte would be helpful), but previously there were 3 versions of the EE comp report you could use. If I could add-in or drop-out sections to customize it to my company it would be nice.

• When searching for a name, it brings up much too broad of a list.
• Adding candidates from LinkedIn sometimes has a lengthy delay and takes up to 2 minutes to be able to search from them, though I have found a workaround by navigating to the home page to find activity of adding a candidate.
• Would be helpful if it were more intuitive with adding duplicates.

Incentivized

We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.

Incentivized

It is user-friendly and easy to learn.

Incentivized

The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.

Incentivized

Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.

Incentivized

I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.

Incentivized

First of all, PayScale was by far the easiest tool to navigate and provided us with appropriate data. We had been working with Mercer for all of our compensation studies so the partnership with Mercer was attractive to us as well. I felt like I didn't get the best customer service with the other two products when we were in the decision stage. There was some pressure tactics that I didn't appreciate, and some unprofessionalism that seemed like red flags to me when discussing entering into a long-term contract. Not only was PayScale the best user interface for us, but they had our best interests in mind and were very professional to work with.

Incentivized

Zoho Recruit is far superior to all the other tools I evaluated. It alows for a ton of customization across the application. Templates and automated workflows allow for streamlining processes. It has integrations with several Zoho products and external tools, including Zapier. It provides a set of APIs to use with it. It allows for to-do lists with reminders. It allows for storage of all documents shared by candidates, including assignments. It allows you to create customized offer letters for candidates and keep track of them through the application. None of these capabilites are available in the other tools that I experimented with

Incentivized

• We wanted to ensure that we were able to support our compensation strategy and decisions with verifiable and trusted market data, and Payscale Insight has allowed us to do that. Now, compensation conversations with employees are more effective and transparent, enhancing our engagement and retention.
• Additionally, we have been able to better train our managers to understand our compensation philosophy and how we can leverage it to improve performance and set effective goals for our employees.
• Payscale Insight has become our main source for compensation data, eliminating the significant time investment it would previously take to bring it all together, review and make a decision.

Incentivized

• I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
• We did not need to hire more HR managers as the system helped to manage the processes automatically.
• We saved money with Zoho Recruit for sure. And this was very best.

Incentivized