| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Pega Platform | Score5.7 out of 10 | N/A | Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems. | $35 per month per user* (or $0.45 per case**) |
 Salesforce Lightning Platform | Score7.7 out of 10 | N/A | Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more. | $25 Per User Per Month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000. | — | ||||||||||||||
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| Pega Platform | Salesforce Lightning Platform | |
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| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Pega Platform | Salesforce Lightning Platform | |
|---|---|---|
| Likelihood to Recommend | 6.0 | 6.7 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | 7.3 |
| Support Rating | 10.0 | 8.1 |
| Online Training | 8.0 | - |
| Implementation Rating | 10.0 | - |