Pega Platform vs. ServiceNow Orchestration
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Pega Platform | Score5.7 out of 10 | N/A | Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems. | $35 per month per user* (or $0.45 per case**) |
ServiceNow Orchestration | Score8 out of 10 | N/A | ServiceNow® Orchestration automates IT and business processes for operations management. It includes Password Reset, Client Software Distribution, and activity packs. The solution is designed to support IT administrators, helping to reduce tasks, improve productivity, and automate and accelerate processes. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000. | — | ||||||||||||||
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| Reporting & Analytics |
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| Process Engine |
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| Collaboration |
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| Content Management Capabilties |
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| Workload Automation |
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| Pega Platform | ServiceNow Orchestration | |
|---|---|---|
| Likelihood to Recommend | 6.0 | 8.5 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | - |
| Support Rating | 10.0 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 10.0 | - |