| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Pendo.io | Score9.5 out of 10 | N/A | Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance. | N/A |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
| Pendo.io | Smartlook | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
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| Pendo.io | Smartlook | |
|---|---|---|
| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Pendo.io | Smartlook | |
|---|---|---|
| Likelihood to Recommend | 9.9 | 9.0 |
| Likelihood to Renew | 9.0 | 8.9 |
| Usability | 8.9 | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | 9.7 | 10.0 |
| Online Training | 9.1 | - |
| Implementation Rating | 9.0 | 7.3 |
| Configurability | - | 8.2 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |