Access PeopleHR vs. Sage HR

Access PeopleHR is easy to use for things like requesting Leave.. the system is easy to guide through and emails are sent to the correct managers (if setup correctly) I do find that the backend is quite outdated and clunky though, this could do with modernising a little as it reminds me of windows 95

Incentivized

For smaller companies, Sage HR is a user friendly system that allows you to streamline HR processes all under one roof and a time efficient manner. The other software it is able to integrate with is also a bonus allowing processes to be simplified. Ultimately, we really enjoyed using it to allow our team members to engage with it but also to make engaging with our team members simpler on the HR team and requests always recorded.

Incentivized

• Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
• The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
• The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.

Incentivized

• Time off policies are clear and transparent.
• The review process functionality was extremely easy to use.
• Support is outstanding . If you ever run into an issue they are always available to help.
• Onboarding document control is really easy to manage and stays consistent with a growing company.

Incentivized

• The applicant tracking system still has room for improvement with integrating with external job boards like Indeed / Jobsite.co.uk / Directgov etc.
• There is an option for creating forms with signatures but it doesn't allow for comments/feedback/changes/versions.

Incentivized

• Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
• The user experience for the Admin interface is not completely intuitive.
• Overall look and feel could be updated one day.

payroll process is good Sage HR - web version gives good demographic data uploading to Super portal is good uploading to ATO portal is good giving various reports to Managers is good

Incentivized

Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.

Incentivized

People HR is easy to use, you don't actually need any training for that. The programme and functionality are excellent, and the support provided by Advisors when you click the help button to speak with them is always excellent. They are quick to respond to any questions and provide excellent customer service.

Incentivized

I searched for plenty of HR applications. Some wanted a ridiculous amount of money but didn't have many features. One wanted us to move our payroll over to them which wasn't an option. As a smaller to mid-sized company 50-200 employees, we have a central accounting dept that we wanted to keep most of our processes with. CakeHR delivered with all the needs plus more. I know there are some features we are not using because they don't fit our needs at this time but I am aware of them. Finding a web-based application that solved all of our needs and more was a homerun for us. All the others I searched were always missing or wanted us to pay substantially more for a key component we needed.

Incentivized

• As a result of the poor customer service approach we received because of an issue, we were forced to source an alternative HR system and incredibly short notice resulting in a huge amount of additional hours needing to be worked 'out of hours' to ensure something was in place in time. Very adverse impact on the business and the continuity for our employees.

• Saved me lots of admin time with employee self service.
• I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
• Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).

Incentivized