Access PeopleHR

Score8.4 out of 10

23 Reviews and Ratings

What is Access PeopleHR?

With users among 7,000+ companies, Access PeopleHR is a cloud-based HR and payroll software designed for small and medium-sized businesses. Its features enable SMBs to manage their workforce and automate more of their HR processes.

Categories & Use Cases

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Workflow for transfers, promotions, pay raises, etc.
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
Category average: 7.9
Off-cycle/On-Demand payment
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
Category average: 8
Manager tracking tools
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Category average: 7.7

Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.6
Company Website Posting
Software allows postings to be displayed on the company website
Category average: 8
Job Search Site Posting
Software provides ability to publish postings to top job search sites
Category average: 7.6

Joe Anderson

Senior IT Engineer in Research & Development at Digital Space (201-500 employees employees)

Use Cases and Deployment Scope

Access PeopleHR is used for all our staff's time. i.e. Sick leave, Holidays, Lieu and overtime. we also use it for recruitment, skills, Expenses and personal details. this system replaced our outdated spreadsheet method and is very handy for alerting the correct managers / people via emails for approvals etc.. this alleviates the need for daily human checking.

Pros

Recording Personal Data
Logging of Overtime and LIEU
easily request Holiday leave

Cons

The UI could do with being more Up to date, i find it easy to use but is quite cartoon like.
More Details for skills is required, I have some certifications but the system does not recognise the Brand
Emails that are sent out could use an overhaul as they don't stand out as much as i think they should

Return on Investment

Overtime tracking has improved

Other Software Used

ScienceLogic SL1

Shubham Chauhan View profile

Senior Talent Acquisition Associate in Human Resources at Cynet Systems (501-1000 employees employees)

Pros

Applications Tracking Systems
Attendance
Salary info
Performance management
Employees tracking
Auditing

Cons

UI is basic which is good, but it can be better
Mobile app does need some work too

Return on Investment

Tracking and Hiring of Employees
ATS
Improved Performance of different teams

Alternatives Considered

greytHR

Other Software Used

greytHR

Verified User

General Manager in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

The mobile accessibility of Access PeopleHR has significantly improved our HR management process. With the ability to access contracts, company regulations, and swiftly search employee data on mobile devices, our team enjoys enhanced flexibility and collaboration. This feature enables quick information retrieval, fostering seamless communication and efficient handling of HR tasks. While we haven't encountered any urgent matters, the mobile access has undoubtedly contributed to a responsive and streamlined HR workflow, ensuring accessibility from anywhere at any time.

Pros

Employee Data Management
Generate Custom Report

Cons

Website Speed
In my experience, Billing team and Support is not good

Return on Investment

Save time on the monthly or quarterly report from HR

Other Software Used

Google Workspace, Slack, Skype, Notion, ChatGPT, Xero

Verified User

Manager in Human Resources (11-50 employees employees)

Use Cases and Deployment Scope

HR information system

Pros

PeopleHR before access, a few things - Access now - unfortunately can't list much

Cons

Communication - In my opinion, extremely poor customer service (including basic interpersonal skills etc), shocking response times, often just ignored.
Following on from above, very hard to get in touch with anyone by phone. Extremely long call answering times - have given up waiting many times.
Cost - used to be very competitively priced before Access took over, but prices keep going up. Supposedly because of new functionality but our business never benefited from any new features yet we were still charged more.
Lots of system issues - often we couldn't even log into the system because of system problems. Seemed like the system went down very frequently.
No dedicated account manager. It would be great to have a dedicated account manager who you could contact for any issues, instead trying to contact any central team within Access is a nightmare. See below.
I feel their Access Support Portal/ticket system is terrible. Rather than being able to talk through an issue with someone who have to raise a ticket through the portal but often i had reps trying to close down tickets before even resolving the issue.

Return on Investment

As a result of the poor customer service approach we received because of an issue, we were forced to source an alternative HR system and incredibly short notice resulting in a huge amount of additional hours needing to be worked 'out of hours' to ensure something was in place in time. Very adverse impact on the business and the continuity for our employees.

Alternatives Considered

Timetastic, BrightHR, CIPHR and BambooHR

Verified User

Manager in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

We use for planning holidays, soring personal files, onboarding. Would like to use for tracking overtime but, in my experience, the system doesn't work

Pros

easy to store documents
issuing documents to sign
logbooks are useful

Cons

In my opinion, customer service is shocking
In my experience, glitches constantly particularly holiday all the time
In my experience, time and attendance still not functioning after 3 years!
In my experience, renewals breaching terms and conditions
In my experience, the documents/mail merge system constantly fails with formatting, glitching or just not working

Return on Investment

time spent fixing errors reduces any ROI
excess hours spent correcting holiday errors
price increases for supposed content that is not required reduces ROI

Alternatives Considered

BambooHR and Hibob

Other Software Used

Microsoft Dynamics 365

Breathe

Personio

Bright Data

Access PeopleHR

What is Access PeopleHR?

Categories & Use Cases

Media

Key Features

Top Performing Features

Workflow for transfers, promotions, pay raises, etc.

Off-cycle/On-Demand payment

Manager tracking tools

Areas for Improvement

Benefit plan administration

Company Website Posting

Job Search Site Posting

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

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