Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pigeon Messengr
Score 8.6 out of 10
N/A
Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way. Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you…
$7
per month
Webex App
Score 8.3 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
Pigeon MessengrWebex App
Editions & Modules
Starter
$7
per user
Professional
$14
per user
Business
$25
per user
Enterprise
$40
per user
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
Pigeon MessengrWebex App
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is per user per month. Contact Pigeon Messengr for more information on pricing for your team.
More Pricing Information
Community Pulse
Pigeon MessengrWebex App
Features
Pigeon MessengrWebex App
Communication
Comparison of Communication features of Product A and Product B
Pigeon Messengr
9.2
11 Ratings
15% above category average
Webex App
7.8
614 Ratings
2% below category average
Chat9.811 Ratings8.6604 Ratings
Notifications8.111 Ratings8.7594 Ratings
Discussions9.710 Ratings8.9547 Ratings
Surveys00 Ratings6.8298 Ratings
Internal knowledgebase00 Ratings7.1270 Ratings
Integrates with GoToMeeting00 Ratings10.0151 Ratings
Integrates with Gmail and Google Hangouts00 Ratings2.1175 Ratings
Integrates with Outlook00 Ratings10.0382 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Pigeon Messengr
8.0
10 Ratings
2% above category average
Webex App
7.4
528 Ratings
6% below category average
Video files8.010 Ratings7.4455 Ratings
Audio files8.010 Ratings8.3456 Ratings
Versioning00 Ratings7.9313 Ratings
Document collaboration00 Ratings7.8427 Ratings
Access control00 Ratings8.7332 Ratings
Advanced security features00 Ratings8.9340 Ratings
Integrates with Google Drive00 Ratings1.2169 Ratings
Device sync00 Ratings8.7311 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Pigeon Messengr
-
Ratings
Webex App
7.1
571 Ratings
9% below category average
Task Management00 Ratings7.3321 Ratings
Gantt Charts00 Ratings7.9150 Ratings
Scheduling00 Ratings8.2444 Ratings
Workflow Automation00 Ratings5.7214 Ratings
Mobile Access00 Ratings8.2536 Ratings
Search00 Ratings6.6452 Ratings
Visual planning tools00 Ratings5.6240 Ratings
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User Ratings
Pigeon MessengrWebex App
Likelihood to Recommend
8.6
(11 ratings)
8.9
(681 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(30 ratings)
Usability
-
(0 ratings)
8.9
(392 ratings)
Availability
10.0
(1 ratings)
7.9
(10 ratings)
Performance
9.0
(1 ratings)
9.9
(10 ratings)
Support Rating
-
(0 ratings)
8.2
(395 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
-
(0 ratings)
6.0
(13 ratings)
Configurability
-
(0 ratings)
6.5
(12 ratings)
Ease of integration
-
(0 ratings)
9.0
(9 ratings)
Product Scalability
10.0
(1 ratings)
7.1
(9 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(8 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(9 ratings)
User Testimonials
Pigeon MessengrWebex App
Likelihood to Recommend
Team Messengr
Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
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Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
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Pros
Team Messengr
  • Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
  • Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
  • Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!
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Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
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Cons
Team Messengr
  • Sometimes a message will get broken up and I am unable to view it all at once.
  • It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
  • It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.
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Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
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Likelihood to Renew
Team Messengr
No answers on this topic
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
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Usability
Team Messengr
No answers on this topic
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
Team Messengr
I've never had it be not available.
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Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
Team Messengr
Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
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Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Support Rating
Team Messengr
No answers on this topic
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
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In-Person Training
Team Messengr
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Team Messengr
No answers on this topic
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
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Implementation Rating
Team Messengr
No answers on this topic
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Team Messengr
Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.
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Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
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Scalability
Team Messengr
I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
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Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
Team Messengr
  • Positive - less time wasted on emails
  • Positive - less expensive than having a chat tool and a video tool (and phones!)
  • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
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Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
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ScreenShots