Pipedrive vs. Salesforce Starter

Pipedrive

477 Reviews and Ratings

Salesforce Starter

153 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipedrive	Score8.6 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month per seat
Salesforce Starter	Score8.9 out of 10	Small Businesses (1-50 employees)	Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.	$35 per month per user

Pricing

Pipedrive

Salesforce Starter

Essential: $24
per month per seat
Advanced: $49
per month per seat
Professional: $69
per month per seat
Power: $79
per month per seat
Enterprise: $129
per month per seat

No answers on this topic

Pricing Offerings
Pipedrive	Salesforce Starter
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

Monthly plans are available. The Essentials monthly plan at $24 per month.

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Community Pulse
Key User Insights
	Pipedrive	Salesforce Starter
Considered Both Products	Pipedrive Inc. Brett Eskelson VP of Sales in Sales at CodeMonkey (E-Learning, 11-50 employees) Chose Pipedrive Pipedrive is nowhere near as capable as Salesforce, but it's also much easier to manage. I think of Pipedrive as a simple version CRM that is good for managing inbound lead's interests in an organized way. When you have a larger sales structure with different components and … Incentivized Helpful? John Bianchi Director of Accounts in Corporate at Business Optimization Specialists (Marketing and Advertising, 11-50 employees) Chose Pipedrive I think that for a smaller sales team and for simply getting your reps off of pen and paper and into a digital system that can be managed, Pipedrive is the perfect system to get the sales team moving and thinking along the lines of a team selling approach. What Pipedrive is not … Incentivized Helpful?	Salesforce No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Pipedrive

Salesforce Starter

Comparison of Sales Force Automation features of Pipedrive and Salesforce Starter
Feature	Pipedrive 6.7 61 Ratings	Salesforce Starter 9.0 5 Ratings
Customer data management / contact management	7.717 Ratings	9.05 Ratings
Workflow management	5.714 Ratings	00 Ratings
Territory management	6.09 Ratings	8.65 Ratings
Opportunity management	8.359 Ratings	9.05 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.057 Ratings	10.05 Ratings
Contract management	5.010 Ratings	00 Ratings
Quote & order management	5.08 Ratings	9.04 Ratings
Interaction tracking	8.014 Ratings	7.85 Ratings
Channel / partner relationship management	6.711 Ratings	9.44 Ratings

Comparison of Customer Service & Support features of Pipedrive and Salesforce Starter
Feature	Pipedrive 2.9 7 Ratings	Salesforce Starter - Ratings
Case management	4.76 Ratings	00 Ratings
Call center management	1.15 Ratings	00 Ratings
Help desk management	3.16 Ratings	00 Ratings

Comparison of Marketing Automation features of Pipedrive and Salesforce Starter
Feature	Pipedrive 6.0 42 Ratings	Salesforce Starter 8.7 5 Ratings
Lead management	5.742 Ratings	8.75 Ratings
Email marketing	6.36 Ratings	00 Ratings

Comparison of CRM Project Management features of Pipedrive and Salesforce Starter
Feature	Pipedrive 5.9 60 Ratings	Salesforce Starter 8.8 4 Ratings
Task management	7.757 Ratings	9.04 Ratings
Billing and invoicing management	4.15 Ratings	8.04 Ratings
Reporting	6.056 Ratings	9.44 Ratings

Comparison of CRM Reporting & Analytics features of Pipedrive and Salesforce Starter
Feature	Pipedrive 6.8 62 Ratings	Salesforce Starter 9.0 4 Ratings
Forecasting	6.313 Ratings	9.04 Ratings
Pipeline visualization	8.062 Ratings	8.64 Ratings
Customizable reports	6.010 Ratings	9.44 Ratings

Comparison of Customization features of Pipedrive and Salesforce Starter
Feature	Pipedrive 4.8 58 Ratings	Salesforce Starter 8.8 5 Ratings
Custom fields	5.358 Ratings	9.45 Ratings
Custom objects	6.048 Ratings	9.44 Ratings
Scripting environment	1.04 Ratings	7.84 Ratings
API for custom integration	6.741 Ratings	8.84 Ratings

Comparison of Security features of Pipedrive and Salesforce Starter
Feature	Pipedrive 5.9 56 Ratings	Salesforce Starter 9.4 5 Ratings
Single sign-on capability	6.112 Ratings	9.45 Ratings
Role-based user permissions	5.754 Ratings	9.45 Ratings

Comparison of Social CRM features of Pipedrive and Salesforce Starter
Feature	Pipedrive 1.1 5 Ratings	Salesforce Starter 8.2 4 Ratings
Social data	1.15 Ratings	00 Ratings
Social engagement	1.15 Ratings	8.24 Ratings

Comparison of Integrations with 3rd-party Software features of Pipedrive and Salesforce Starter
Feature	Pipedrive 3.6 7 Ratings	Salesforce Starter 8.4 4 Ratings
Marketing automation	3.67 Ratings	8.64 Ratings
Compensation management	3.54 Ratings	8.24 Ratings

Comparison of Platform features of Pipedrive and Salesforce Starter
Feature	Pipedrive 7.3 55 Ratings	Salesforce Starter 8.6 5 Ratings
Mobile access	7.355 Ratings	8.65 Ratings

User Ratings
	Pipedrive	Salesforce Starter
Likelihood to Recommend	7.6 (65 ratings)	9.0 (5 ratings)
Likelihood to Renew	8.0 (3 ratings)	- (0 ratings)
Usability	9.7 (18 ratings)	9.4 (2 ratings)
Availability	8.2 (1 ratings)	- (0 ratings)
Support Rating	8.5 (15 ratings)	- (0 ratings)
Implementation Rating	8.2 (1 ratings)	- (0 ratings)