TrustRadius: an HG Insights company

Pipedrive vs. Soffront CRM

Save this comparison

Save this comparison

Pipedrive

477 Reviews and Ratings

Soffront CRM

2 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.5 out of 10
    		N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    		Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    PipedriveSoffront CRM
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    PipedriveSoffront CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Features
    PipedriveSoffront CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    6.7
    61 Ratings
    Soffront CRM
    7.8
    2 Ratings
    Customer data management / contact management7.717 Ratings9.02 Ratings
    Workflow management5.714 Ratings6.02 Ratings
    Territory management6.09 Ratings7.31 Ratings
    Opportunity management8.359 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.057 Ratings00 Ratings
    Contract management5.010 Ratings00 Ratings
    Quote & order management5.08 Ratings00 Ratings
    Interaction tracking8.014 Ratings00 Ratings
    Channel / partner relationship management6.711 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    2.9
    7 Ratings
    Soffront CRM
    5.0
    2 Ratings
    Case management4.76 Ratings5.02 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    6.0
    42 Ratings
    Soffront CRM
    9.5
    2 Ratings
    Lead management5.742 Ratings10.02 Ratings
    Email marketing6.46 Ratings9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    6.0
    60 Ratings
    Soffront CRM
    6.1
    2 Ratings
    Task management7.757 Ratings8.21 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting6.156 Ratings4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    6.8
    62 Ratings
    Soffront CRM
    4.7
    2 Ratings
    Forecasting6.313 Ratings4.02 Ratings
    Pipeline visualization8.062 Ratings6.02 Ratings
    Customizable reports6.110 Ratings4.02 Ratings
    Customization
    Comparison of Customization features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    4.8
    58 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Custom fields5.458 Ratings7.02 Ratings
    Custom objects6.048 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration6.741 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    5.9
    56 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Single sign-on capability6.112 Ratings6.02 Ratings
    Role-based user permissions5.754 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    1.1
    5 Ratings
    Soffront CRM
    6.0
    2 Ratings
    Social data1.15 Ratings7.02 Ratings
    Social engagement1.15 Ratings5.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    3.6
    7 Ratings
    Soffront CRM
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and Soffront CRM
    Feature
    Pipedrive
    7.4
    55 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Mobile access7.455 Ratings7.02 Ratings
    User Ratings
    PipedriveSoffront CRM
    Likelihood to Recommend
    7.6
    (65 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (18 ratings)
    8.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (15 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)