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Copper vs. Pipeline CRM

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Copper

61 Reviews and Ratings

Pipeline CRM

18 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    		N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Pipeline CRM

    Score5.2 out of 10
    		N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    CopperPipeline CRM
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    CopperPipeline CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.—
    More Pricing Information
    Features
    CopperPipeline CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Pipeline CRM
    Feature
    Copper
    3.1
    20 Ratings
    Pipeline CRM
    6.9
    5 Ratings
    Customer data management / contact management6.020 Ratings8.05 Ratings
    Workflow management1.019 Ratings8.05 Ratings
    Territory management5.04 Ratings7.04 Ratings
    Opportunity management6.019 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings4.05 Ratings
    Contract management5.29 Ratings5.05 Ratings
    Quote & order management2.07 Ratings6.03 Ratings
    Interaction tracking1.019 Ratings9.05 Ratings
    Channel / partner relationship management1.07 Ratings7.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Pipeline CRM
    Feature
    Copper
    1.4
    10 Ratings
    Pipeline CRM
    7.8
    3 Ratings
    Case management1.29 Ratings7.03 Ratings
    Call center management1.55 Ratings8.21 Ratings
    Help desk management1.67 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Pipeline CRM
    Feature
    Copper
    2.4
    16 Ratings
    Pipeline CRM
    5.0
    4 Ratings
    Lead management3.416 Ratings8.04 Ratings
    Email marketing1.49 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Pipeline CRM
    Feature
    Copper
    1.9
    20 Ratings
    Pipeline CRM
    4.5
    5 Ratings
    Task management2.020 Ratings3.04 Ratings
    Billing and invoicing management1.75 Ratings5.53 Ratings
    Reporting2.018 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Pipeline CRM
    Feature
    Copper
    3.3
    19 Ratings
    Pipeline CRM
    6.7
    5 Ratings
    Forecasting3.016 Ratings8.03 Ratings
    Pipeline visualization4.019 Ratings5.05 Ratings
    Customizable reports3.017 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of Copper and Pipeline CRM
    Feature
    Copper
    3.6
    20 Ratings
    Pipeline CRM
    9.5
    5 Ratings
    Custom fields3.020 Ratings10.05 Ratings
    Custom objects3.412 Ratings10.05 Ratings
    Scripting environment4.13 Ratings8.21 Ratings
    API for custom integration4.010 Ratings10.05 Ratings
    Security
    Comparison of Security features of Copper and Pipeline CRM
    Feature
    Copper
    6.9
    15 Ratings
    Pipeline CRM
    6.0
    3 Ratings
    Single sign-on capability8.712 Ratings6.02 Ratings
    Role-based user permissions5.014 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Pipeline CRM
    Feature
    Copper
    2.0
    12 Ratings
    Pipeline CRM
    8.1
    2 Ratings
    Social data2.012 Ratings8.12 Ratings
    Social engagement2.07 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Pipeline CRM
    Feature
    Copper
    2.0
    13 Ratings
    Pipeline CRM
    4.6
    3 Ratings
    Marketing automation3.013 Ratings2.03 Ratings
    Compensation management1.01 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of Copper and Pipeline CRM
    Feature
    Copper
    7.9
    17 Ratings
    Pipeline CRM
    8.0
    5 Ratings
    Mobile access7.917 Ratings8.05 Ratings
    User Ratings
    CopperPipeline CRM
    Likelihood to Recommend
    5.0
    (21 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    5.0
    (12 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.9
    (11 ratings)
    8.0
    (1 ratings)