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Pipeline CRM vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Pipeline CRMSalesforce Sales Cloud
    Editions & Modules
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Pipeline CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Pipeline CRMSalesforce Sales Cloud
    Considered Both Products
    Pipeline CRM PipelineDeals
    Chose Pipeline CRM
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Chose Pipeline CRM
    SFDC was just too expensive and "too much." Insightly was not comprehensive enough, and we found an awful lot of bugs (this was a year ago+). QuickBase is actually excellent, but it requires an advanced technical person to manage and use, such as a QB Developer, and we wanted a …
    Incentivized
    Chose Pipeline CRM
    PipelineDeals is cleaner looking than Salesforce or Cbiz and offers comparable customization. But PipelineDeals will also now be able to integrate with MailChimp, which is very good for our purposes, and while we can't get all the customization we'd like out of it, we've been …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Pipeline CRMSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    6.9
    5 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management8.05 Ratings9.3261 Ratings
    Workflow management8.05 Ratings8.3252 Ratings
    Territory management7.04 Ratings7.7204 Ratings
    Opportunity management8.05 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)4.05 Ratings8.7238 Ratings
    Contract management5.05 Ratings7.9209 Ratings
    Quote & order management6.03 Ratings7.7192 Ratings
    Interaction tracking9.05 Ratings8.8223 Ratings
    Channel / partner relationship management7.04 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    7.8
    3 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management7.03 Ratings8.397 Ratings
    Call center management8.21 Ratings7.878 Ratings
    Help desk management8.21 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    5.0
    4 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management8.04 Ratings8.5234 Ratings
    Email marketing2.02 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    4.5
    5 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management3.04 Ratings8.9231 Ratings
    Billing and invoicing management5.53 Ratings7.774 Ratings
    Reporting5.03 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    6.7
    5 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting8.03 Ratings8.1223 Ratings
    Pipeline visualization5.05 Ratings8.1242 Ratings
    Customizable reports7.05 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    9.5
    5 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields10.05 Ratings9.0244 Ratings
    Custom objects10.05 Ratings9.0233 Ratings
    Scripting environment8.21 Ratings8.2173 Ratings
    API for custom integration10.05 Ratings8.6203 Ratings
    Security
    Comparison of Security features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    6.0
    3 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability6.02 Ratings8.9215 Ratings
    Role-based user permissions6.02 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    8.1
    2 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data8.12 Ratings8.9154 Ratings
    Social engagement8.21 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    4.6
    3 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation2.03 Ratings8.4208 Ratings
    Compensation management7.31 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Pipeline CRM and Salesforce Sales Cloud
    Feature
    Pipeline CRM
    8.0
    5 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access8.05 Ratings7.9227 Ratings
    User Ratings
    Pipeline CRMSalesforce Sales Cloud
    Likelihood to Recommend
    7.0
    (6 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    10.0
    (58 ratings)
    Usability
    9.0
    (1 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)