Predictive Index Behavioral Assessment vs. Zonka Feedback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Predictive Index Behavioral Assessment
Score 6.3 out of 10
N/A
The PI Behavioral Assessment™ is a simple yet effective assessment that is broken down into four primary behavioral factors, or core drives. These core drives and their relation to each other create a behavioral pattern that provides a framework for understanding the workplace behaviors of candidates and employees. According to the vendor, the results allow users to better predict workplace behaviors and motivating needs. The PI Behavioral Assessment™ is a…N/A
Zonka Feedback
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Zonka Feedback is a customer feedback and intelligence platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop.
$199
per month
Pricing
Predictive Index Behavioral AssessmentZonka Feedback
Editions & Modules
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Feedback Management
$199
per month
AI Feedback Intelligence
$999
per month
Offerings
Pricing Offerings
Predictive Index Behavioral AssessmentZonka Feedback
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Predictive Index Behavioral AssessmentZonka Feedback
Features
Predictive Index Behavioral AssessmentZonka Feedback
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
Predictive Index Behavioral Assessment
8.8
Ratings
3% above category average
Zonka Feedback
-
Ratings
Automated data collection8.20 Ratings00 Ratings
Data analysis9.60 Ratings00 Ratings
Data integration6.70 Ratings00 Ratings
Predictive analytics10.00 Ratings00 Ratings
Benchmarking8.90 Ratings00 Ratings
Report designer10.00 Ratings00 Ratings
Pre-built content8.90 Ratings00 Ratings
Data management8.50 Ratings00 Ratings
Self-service insights8.30 Ratings00 Ratings
User Ratings
Predictive Index Behavioral AssessmentZonka Feedback
Likelihood to Recommend
8.6
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
8.8
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
-
(0 ratings)
User Testimonials
Predictive Index Behavioral AssessmentZonka Feedback
Likelihood to Recommend
Predictive Index has served us well so far in helping determine key personality traits of salespeople we hire. How will they sell? Is sales a good fit for them? We have not expanded to use it with other teams/depts yet. We primarily use the behavioral assessment (not cognitive).
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Pros
  • Create job targets using behaviors which would enable someone to be successful.
  • Helps recruit the right fit by asking the right questions.
  • Helps increase communication across an organization within teams and across departments.
  • Helps provide managers with support on how to best communicate and help develop their direct reports.
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Cons
  • In Beta -> Hire -> New Candidates - > I would like to see the ability to create 1 or 2 additional "Type" folders that can be customized for my company. By being able to do this, I can more efficiently manage my potential candidates, rather that every time I go to review a position, having to make these individual selections each time. I would like the favorite icon and the pass icon to remain; however find it extraneous to have to sort through these candidates each time.
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Likelihood to Renew
We have plans to expand this to our entire organization in the US as well as our affiliates in Germany, France and the UK.
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Usability
Very easy to use for both administrators and those taking the assessment. This tool is really a game-changer for staffing, onboarding, and retention. It is like having a crystal ball sometimes with insights into the behaviors of job candidates and is critical for finding the right person for the right role.
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Support Rating
The Customer Success team has been quite helpful during the times that I've interreacted with them. I've also found support and implementation to be responsive with any questions related to the initial set up phase or for on going support. Overall we've been pleased with the support offered by Predictive Index Behavioral Assessment.
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Alternatives Considered
The other assessments that we examined felt more like an SAT exam than a recruitment tool. The results were difficult for our managers to read through and understand. There were a lot of words, with very little actually being said. The PI was succinct and precise.
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Return on Investment
  • The PI has been very helpful when analyzing employees. You cannot go wrong when you are able to see a candidate or employees work style.
  • The ROI is very positive. A lot of companies have a specific culture that they are trying to create or adhere to. This software helps you see if an employee would be a good fit for your company or not.
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ScreenShots

Predictive Index Behavioral Assessment Screenshots

Screenshot of Control and analyze assessments within your organization.Screenshot of

Zonka Feedback Screenshots

Screenshot of Zonka Feedback's Survey Builder 2.0, used to create surveys using AI, start from scratch, or choose from expert templates.Screenshot of where to collect customer feedback across multiple channels including Email, SMS/WhatsApp, Kiosk, In-App, Website, and QR Codes.Screenshot of an analysis of customer responses with detailed reports and visual dashboards. These are used to track NPS, sentiment trends, and location-based insights to identify patterns and make data-driven decisions.Screenshot of AI-powered text and qualitative analysis that help to uncover customer insights. These identify key themes, positive and negative drivers, and sentiment impact to improve customer experience and reduce churn.Screenshot of Zonka’s AI-powered Insights Assistant, used to uncover the root causes of issues like cart drop-offs, identify problem areas across themes, locations, and agents, and take action with data-backed recommendations.Screenshot of rhe Response Inbox, where users manage cases, trigger workflows, add notes, and send follow-ups.